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Dxdiag problem

By Kothas
Nov 25, 2010
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  1. Hello,
    I got big problem. I need to find "More help" tab in "dxdiag" window. It should look like this [​IMG]


    But I got Windows 7 and it look's like this:


    [​IMG]

    Where to find this tab? I really need to find it
    Edit: I need to edit DirectDraw refresh rate
     
  2. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    Since you are running Windows 7, you will not get the same Window, the first picture is a picture of Windows XP's dxdiag which is version 9 or lower.

    Go into dxdiag, press the Help button in the bottom left, scroll down a little bit, there is a subtitle, called What to look for, Step 1 gets you to click a hyperlink that brings you to your Display settings for resolution. Follow the steps in that Help menu. Make sure that the acceleration is set to Full, which should enable your DirectDraw feature. If it is marked as "Not Available" under your Display tab for dxdiag, then your card may not support the feature.
     
  3. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    If I can't push button in this step:
    Click the Troubleshoot tab, and then click Change settings
    What to do? The biggest problem that I need to change my refresh rate, because on some games I get error message "No signal" or "Out of Range".
     
  4. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    Kothas, do you have MSN/Yahoo/AIM that we can instant message? Will be quicker and I can try and step you through the process rather then post back and forth here.
     
  5. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    I got skype. If you have it too write your nick to PM
    Edit: In case I can get ICQ, AIM or else to get help from you
     
  6. Punkbuster

    Punkbuster TS Rookie

    If you have an nVidia GPU if I am not wrong, you can change the refresh rate using a software called nVidia Control Panel , It comes with the driver installation if I am not wrong.
    Try googling it.
     
  7. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    I do have skype. I'll private message you my Skype name.
     
  8. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    I got ATI 4850 GPU
     
  9. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    I send you a PM u can check my skype name there.
     
  10. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    I invited you to friends. If somebody have problem like this please share how to fix it. ;)
     
  11. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    Ok, well I won't be on skype for a bit cause I have stuff to do this weekend so I'll explain how to change the refresh rate.

    Right click on the desktop, go to Personalize, bottom left corner select Display, Top left, select Change display settings, middle of the screen on the right side click Advanced settings, select the Monitor tab, and in that window it gives you options for screen refresh rates.

    In this window you also see the Troubleshooting tab that the "help" window was explaining, if you select it, and go to Change Settings you will see the acceleration options.
     
  12. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    Ok, when I change to 60 after applying it still is 59. And second, in that Troubleshoting tab button Change Settings is not pushable.
    My display is NEC E221W and GPU ATI 4850
     
  13. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    hm, what type of monitor and cable are you using?
     
  14. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    NEC E221W and DVI
    I heard that Nvidia control panel have refresh changing option. Does ATi have it too?
     
  15. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

  16. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    Thanks I will try.
     
  17. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    Dang, idk what to do. I payed for game and I cant even play it ;(
     
  18. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    Your options are, as it seems: New monitor, or a VGA cable? VGA is capable of 75Hz, but I'm not sure if using a different cable will make a difference, I'm not hugely knowlagable about refresh rates/monitors/cables.
     
  19. Kothas

    Kothas TS Rookie Topic Starter Posts: 52

    Did you heard about ATI Tray Tools , RefreshLock?
    It seems, that they Lock refresh rate. But when I google, it shows that all programs are virus ;/
    Edit: I found and Powerstrip
     
  20. ComputerGuy55

    ComputerGuy55 TS Maniac Posts: 380   +8

    Never heard of it, I'm not an ATI fan, always been an nVidia kinda guy
     

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