Emergency help needed

By JoeBro
Oct 9, 2008
  1. OK, it all started when games stopped working on my PC. A dialog box would appear:

    "The vtdisp display has stopped working normally. Save your work and reboot the system to full display functionality."

    Well, I rebooted, and the same thing happened when I tried to play games again. Someone told me to 'uninstall' the display driver. So I did (it was NVIDIA too). Then I did this safe mode thing, and then I tried to play games. But now, it won't even load to the game screen and instead asks for me to config the game's performance and video settings. When it says to "select a display driver", there is nothing there! I don't know what to do! What driver should I download? Please tell me! Anything!

    P.S. The screen is also "wavey" when I scroll down on a page. How do I stop this?
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    It could be several things, even that your video card might be dying, but do the following:

    1. Since you already uninstalled your Nvidia drivers go online in Safe Mode and download and install the free version of Driver Cleaner Pro.

    2. Download but DON'T install the latest Nvidia drivers for your video card. I usually save to the desktop for easy access.

    3. Let Driver Cleaner Pro search for all remaining Nividia drivers. If it doesn't find anything then that is quite okay.

    4. Reboot and install Nvidia drivers.

    * Let us know if this works.
  3. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please put your System Specs information in your Profile (<-clickable links)

    By the way, if your computer is a name brand like Dell; Hp or other, please write that information in your Mobo field of your Profile (Brand and Model number)

    Reply once your Profile is updated using the above linked program
  4. JoeBro

    JoeBro TS Rookie Topic Starter

    I updated my Profile. I don't know all the specs, and since the hardrive was replaced, I don't know what type that is either.

    P.S. I tried to post a link to the full system specs, but I don't have enough posts...

    2nd P.S. I also noticed that the "vtdisp" is a driver! It's called "vtdisp.ll".

    Btw, Route44, I'm trying your idea right now...
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That's strange it says Asus, but it's actually Hp :confused: (re-branded)

    Anyway, go here and update your drivers: HP Drivers
  6. JoeBro

    JoeBro TS Rookie Topic Starter


    Sorry for telling you the wrong card. :)
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524


    Your letting me know
    Your updating the computer's drivers
    And now confirming that the Via Video drivers are updated (if that's an addon Video card) If not, just the Computer drivers link will do
  8. JoeBro

    JoeBro TS Rookie Topic Starter

    I downloaded the video driver from that link and I looked at Driver Detective and it said it was outdated. Can you show me a link to an up-to-date one?
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    The HP drivers are the most up to date (and tested) drivers for your system
    I used Driver Detective type programs years ago, and I have since realized (also years ago) that the best drivers are directly from the manufacture

    There are sites that create modified optimized updated drivers for some hardware, but again, the Manufacture drivers are preferred :)
  10. JoeBro

    JoeBro TS Rookie Topic Starter

    Wait... oh no! Now my PC screen is very bright! O, my eyes! How do I change this back?

    P.S. Because I have an old monitor, I can't change the brightness settings. The brightness must've been caused by the installation of the driver.
  11. CCT

    CCT TS Evangelist Posts: 2,653   +6

    What is your operating system btw?
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    He has Xp (as per specs)

    Some Display brightness settings can be adjusted inside Windows
    Just go to Control Panel -> Display ->Settings-> Advanced
    Hopefully there is another Advanced button after that. In there you may be able to reduce the brightness.

    Otherwise purchase a new Monitor !
  13. JoeBro

    JoeBro TS Rookie Topic Starter

    Yeah!!! I fixed it! Thanks guys!
  14. CCT

    CCT TS Evangelist Posts: 2,653   +6

    For some reason, when I looked, the specs were NOT there.

    Thank you for answering for the poster though Kimsland. I didn't know you knew him so well.
  15. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I have never known any member here, either indirectly\directly or otherwise
    Sometimes I tend to be quick at answering a post and I wonder if other members think I must know that post or member already, (or anything else, bending or twisting the comment)
    But No, and never; not here or anywhere else.

    As you said, the System Specs must not have been there at the time.
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