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Error 0x00000024

By ITBlur
Sep 30, 2009
  1. error 0x00000024

    I have a problem with my windows. i cannot even enter safe mode. an error with blue screen will appear. i tried to do recovery using the windows XP diskboot, but once the disk want to setup windows, the blue screen appear again. i cannot do anything on it.Please help.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0x00000024: NTFS_FILE_SYSTEM
    A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software.

    Auhma.org suggests running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities.

    Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.
     
  3. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

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