I attempted to unistall the PC game Command & Conquer 3 when this popped up: "Error 1704. An installation for Logitech Webcam Software is currently suspended. You must undo the changes by that installation to continue. Do you want to undo those changes?" If I clicked "no" the uninstalling ceased. So the next time I clicked "yes" and thus I was able to uninstall. The thing is now my ability to use my Logitech webcam is impossible because the required software has been removed by Windows. How is it that this software interfers with a a totally unrelated software so much so that Windows doesn't allow me to move on until I allow it to make changes? My software version on the Logitech installation disk is the latest 1.1. Also, twice previously I have had to reinstall the webcam software because everytime it finishes I get a BSOD with an 0xD1 error (which are usually caused by drivers). The second time I had to do it was because one day the software is nowhere to be found! Why? I haven't a clue. This will be the third time I'll have to install this webcam. I have a feeling Logitech refused to pay M$ their asking price of verified drivers. I have done some research on Error 1704 and it seems Windows has issues if you don't use their installation program but a lot of software doesn't utilize this program. I could use some knowlegeable advice on this one. *** I really like the camera and it works great with Skype; now if it only worked with Windows XP Pro with Service Pack 3.