Error 1935

[vale46]

Hi, and Merry Xmas to you all. :wave:

I have a really crappy problem with an installayion, i am trying to install a 3D art program called Vue 6 Xstream and i keep getting this error message on the install start up. (see attched pic)

I have read loads of stuff about how to solve this but with ne results so i ask you peeps for your knowledge and help ray:

I am green as grass regarding pc terms so bear that in mind if you have any ideas.

I have tried installing the microsoft visual C++ just to see if it was missing and i get the same error message trying to install that from microsoft so i dont think its anything to do with Vue !?

Thanks again,

Kindest regards,

Vale.

 

[raybay]

Tell us more about what operating system and software is installed. What security programs you are using, and detail about your hardware configuration . Are what you are attempting to install original, legal versions?
What did you learn when you went to "Help and Support for more information?"

 

[vale46]

Hi Raybay and thanks for the responce, i am using vista home premium 32bit and i have norton 360, the pc is 5 months old. Not sure about hardware config as i did say i was green, if you give me some pointers i will see if i can find out,
The Program Vue is 100% leagal, .

I have mailed e-on the makers of Vue and i still havent had a reply hence looking for myself which is where microsoft came into it. When i searched that error code allsorts of programs have issues this is why i though i would reinstall the "visual c++" straight from microsoft to see if mine was corrupt, well even the file from microsoft itself says the same error so is it a microsoft problem or my PC ?

Thanks again for reading.

 

[gbhall]

Looks very much as if that software will not run on Vista. Why, rather a lot of Microsofts own highly important professional software (SQL server, Dynamics suite, Office 7) would not either. As to C++ not installing, have you the correct version for Vista?. If yes, then time to reinstall Vista if thatis not too painful. Could be malware, but I'm doubtful on that.

 

[vale46]

Thanks gbhall, i have only just formatted my machine and i would like to think its running perfect. I dont have a problem with anything else, my Poser 7 went straight in, PSP9 straight in etc etc, its just VUE that uses this C++ thing to install, i guess it would be the same for adobe or any other programs that use this system hence why i thought it must be my PC....i would hate to think i need to reinstall as i have only just got all the updates and programs i use back on !!!!!