Error attempting to validate the winsock base providers:2

By neva
Oct 29, 2011
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  1. I recently had a virus on my desktop pc , and to my knowledge that is all removed....ran several different programs and all came back clear..also malware bytes came back I am having trouble connecting to the internet on that computer.( currently using laptop to post this)..when I open IE, I get a message saying diagnose connection problem but this doesnt fix the issue..i have included the log for that if this is any help....I am lost on this ,any help would be greatly appreciated.

    Attached Files:

  2. jobeard

    jobeard TS Ambassador Posts: 9,153   +598

    get a command prompt (start->run-cmd) and enter netsh int ip reset resetlog.txt

    the corrections will be in the resetlog.txt file.

    be sure reboot the system to get the benefits
  3. neva

    neva TS Rookie Topic Starter

    I did the command prompt and restarted pc but after that I am lost...did I need to repost the log here?
  4. neva

    neva TS Rookie Topic Starter

    any help on this would be greatly appreciated..thanks in advance
  5. neva

    neva TS Rookie Topic Starter

    no help from anyone here..guess I will try a different forum..thanks anyway

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