TechSpot

Error BCCode : f4 BCP1 : 00000003 BCP2 : 897F99F8 ..

By rouge
Apr 6, 2010
  1. I have systeme serious error or something BSOD.
    The error complete
    BCCode : f4 BCP1 : 00000003 BCP2 : 897F99F8 BCP3 : 897F9B6C
    BCP4 : 805D297E OSVer : 5_1_2600 SP : 3_0 Product : 256_1
    Thanks a lot for helping
     

    Attached Files:

  2. Archean

    Archean TechSpot Paladin Posts: 6,062   +77

    Your dump cites IO Error about process csrss.exe. I would suggest you to run chkdsk /f/r with administrative account, ideally also thoroughly check your hard disk with diagnostic utility from your HDD manufacturer. Regards
     
  3. rouge

    rouge TS Rookie Topic Starter

    I do but .....

    Hi,
    I tested my HDD he is Ok !
    What that "dump cites IO Error about process csrss.exe" ? what can i do ?
    Thanks and best regards
     
  4. Archean

    Archean TechSpot Paladin Posts: 6,062   +77

    Normally I/O errors means there is something physically wrong with the devices involved in such operations. Now, if your hard disk is reporting no errors (in file system or hdd itself), then the focus can be shifted onboard hdd controller.

    Can you please provide your system's specifications please.
     
  5. rouge

    rouge TS Rookie Topic Starter

    system's specifications

    With pleasure. Just before i wanted you inform that i control my HDD with a soft of Hitachi and I have PC-Doctor 5. This soft was include in the computer when I buy it.
    The sytem specification:
    It's a thinkPad IBM T60, with os XP pro (sp3).

    the device is:
    Genuine Intel(R) CPU T2400 @ 1.83GHz CPU:0
    ------------------------------------------------------------------------------
    Spécification Genuine Intel(R) CPU T2400 @ 1.83GHz
    Type de processeur Central Processor
    Fournisseur GenuineIntel
    Vitesse actuelle (SMBIOS) 1833 MHz
    Cache L1 64 KB
    Cache L2 2048 KB

    Test de tension de l'UC

    ------------------------------------------------------------------------------
    Genuine Intel(R) CPU T2400 @ 1.83GHz CPU:1
    ------------------------------------------------------------------------------
    Spécification Genuine Intel(R) CPU T2400 @ 1.83GHz
    Fournisseur GenuineIntel
    Cache L1 64 KB
    Cache L2 2048 KB


    ------------------------------------------------------------------------------
    Memory
    ------------------------------------------------------------------------------
    Capacité de mémoire maximale (Supportée) 2048 MB
    Mémoire physique totale 1534 MB
    Mémoire physique disponible 600 MB
    Mémoire virtuelle totale 2047 MB
    Mémoire virtuelle disponible 2002 MB
    Espace du fichier page 3429 MB
    Fichier page c:\pagefile.sys
    Nombre total de puces de mémoire 2

    HDD Hitachi/IBM - HTS541080G9SA00
    ------------------------------------------------------------------------------
    Température 31 C
    Pilote c:\windows\system32\drivers\disk.sys
    Version 5.1.2535.0, 7-1-2001

    I put a file with a pratical full description but it's in french. If i can translate it will be pleasure thank for the help. Best regards
     

    Attached Files:

  6. Archean

    Archean TechSpot Paladin Posts: 6,062   +77

    Can you please download Hitachi's HDD Diagnostic Utility and run to determine whether your hard disk have any problem at all or can it be ruled out totally. This link is provided on this page (i.e. Drive Fitness / On Track Data Advisor etc.). Regards
     
  7. rouge

    rouge TS Rookie Topic Starter

    nothing change

    I make the test with the Diagnostic Utility Hitachi (the name Drive Fitness Test) the result is :
    No Error
    Command complete successfully.

    What is wrong ?
    best ragards, stephan
     
  8. rouge

    rouge TS Rookie Topic Starter

    I want to said that i try to make to take one point of restauration (system) and chose one moth ago. Nothing change !
    I need help ......
    Thanks a lot
     
  9. rouge

    rouge TS Rookie Topic Starter

    I try something more but nothing change ...

    I want to said that i try to make to take one point of restauration (system) and chose one moth ago. Nothing change !
    I need help ......
    Thanks a lot
     
  10. Archean

    Archean TechSpot Paladin Posts: 6,062   +77

    That's reassuring I'd say its more likely that either it was some random event or something with onboard Controller. Have you encountered the error again?
     
  11. rouge

    rouge TS Rookie Topic Starter

    error

    still .....
    best regards
     
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.