CAUSE
This issue may occur if the Aventail Connect virtual private network (VPN) program is installed on your computer.
If the Aventail Connect program is not installed on your computer, this issue may occur if the virtual memory is low. For more information, see the "More Information" section.
WORKAROUND
To work around this issue, use one of the following methods.
Method 1: Remove Aventail Connect
Restart the computer in safe mode, and then remove Aventail Connect. To start Windows in safe mode, press F8 during startup, and then select the safe mode option from the extended boot menu.
For additional support information, visit the following Aventail Connect Web site:
http://support.aventail.com (
http://support.aventail.com)
To research the availability of an update for the Aventail Connect program, visit the following Aventail Web site:
http://www.aventail.com (
http://www.aventail.com)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Method 2: Exclude the Svchost.exe file
Add the Svchost.exe executable file to the Aventail Connect exclusion list. The Svchost.exe file is stored in the %Systemroot%\System32 folder. For example, this file may be in the following location:
C:\Windows\System32
For information about how to do this, please contact Aventail Connect.
MORE INFORMATION
If your computer does not have the random access memory (RAM) that is needed to run a program or an operation, Windows uses virtual memory to compensate.
Virtual memory combines the computer’s RAM with temporary space on your hard disk. When RAM runs low, virtual memory moves data from RAM to a space that is called a "paging file." Moving data to and from the paging file frees RAM to complete its work.
Typically, the more RAM your computer has, the faster your programs will run. If a lack of RAM is slowing your computer, you might want to increase virtual memory to compensate. However, your computer can read data from RAM much more quickly than from a hard disk. Therefore, adding RAM is a better solution.
