Error message 'the file or directory is corrupted and unreadable'

By blistgeist
Aug 21, 2010
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  1. Dear techs
    I hope that you can help me.
    My problem refers to an external 'backup' drive that gives the above error.
    I have always disconnected the usb correctly
    It was working perfectly nad then...
    Is this the end of my essential back up? If yes. What is the point of having one?
  2. JMMD

    JMMD TechSpot Chancellor Posts: 1,177

    Are you able to read anything on the drive? Have you tried running checkdisk or scandisk in repair mode on the drive?

    The fact is, drives fail. A backup is simply supposed to be a second copy of your important data, not the only place you store your data.
  3. blistgeist

    blistgeist Newcomer, in training Topic Starter

    The error message kind of says it all. If I could access it I would not have asked for help.
    I am also aware that disks fail. Please do not state the obvious.
    I need clear text advice as to what I actually enter into cmd prompt to attempt to run any kind of repair.
  4. jobeard

    jobeard TS Ambassador Posts: 13,286   +281

    connect the device to your system and access the Disk Mgr

    take a screen shot or describe what you see for that device.
  5. hughva

    hughva Newcomer, in training Posts: 309

    From a command prompt: chkdsk /r (Drive letter)


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