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Error Message while using email

By SammJDS626
Apr 14, 2008
  1. I'm a Computer Tech and I'm currently working on one of our clients problems, I cant figure it out so i need some help. This Client says whenever he uses his email he gets this error message "zshp1600.exe" then the program shuts down but the computer doesn't. I think it has something to do with his New HP Printer Drivers but i'm not sure. Thanks for taking the time to help.

    -Samm
     
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    And what does "using the e-mail" mean?
     
  3. SammJDS626

    SammJDS626 TS Rookie Topic Starter

    As soon as He opens up his email which is Mircosoft Outlook, the error message pops up.
     
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