When i try to add new hardware the add hardware wizard comes up and all the steps go thru until the very end it says an error occured. i have gotten a code 28 on this and do not know why my computer keeps getting these errors. i could not add a new printer or digital camera. It recognizes the hardware and says what it is. Everyone elses computers dont need the disk to load the items. Anything will help at this time. I am new to the forum also.