Error Windows XP - suddenly black screen and freeze

By Nikayla
Dec 7, 2011
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  1. Please help...

    Windows XP SP3

    I have often error on my laptop, suddenly my windows screen is black and freeze.

    Details error:

    source: system error
    event id: 1003

    description:
    Error code 100000c5, parameter1 5776414a, parameter2 00000002, parameter3 00000001, parameter4 805515a1.

    how to fix it?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,461   +135

    "suddenly my windows screen is black and it freezes"...

    What are you doing when the laptop freezes? Does the freezing show after some time? If so, the laptop may be overheating
  3. Nikayla

    Nikayla Newcomer, in training Topic Starter

    xp-firefox

    I dont know...

    I use internet browsing (firefox) with high cpu usage and memory

    and then happen.


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