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Event ID: 1003 with bsod during back up

By DrMcDonaldMRav
May 19, 2009
  1. I was trying to do a back up and received this:

    BCCode : 1000007e BCP1 : 80000003 BCP2 : 804E3586 BCP3 : F7AB6CD0
    BCP4 : F7AB69CC OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    my Event viewer produced these reports:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 5/18/2009
    Time: 11:28:01 PM
    User: N/A
    Computer: IBM-4C0931A36AD
    Description:
    Error code 1000007e, parameter1 80000003, parameter2 804e3586, parameter3 f7b36cd0, parameter4 f7b369cc.

    For more information, see Help and Support Center at
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 38 30 eters 80
    0030: 30 30 30 30 30 33 2c 20 000003,
    0038: 38 30 34 65 33 35 38 36 804e3586
    0040: 2c 20 66 37 62 33 36 63 , f7b36c
    0048: 64 30 2c 20 66 37 62 33 d0, f7b3
    0050: 36 39 63 63 69cc

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 5/18/2009
    Time: 11:51:10 PM
    User: N/A
    Computer: IBM-4C0931A36AD
    Description:
    Error code 1000007e, parameter1 80000003, parameter2 804e3586, parameter3 f7ab6cd0, parameter4 f7ab69cc.

    For more information, see Help and Support Center at.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 38 30 eters 80
    0030: 30 30 30 30 30 33 2c 20 000003,
    0038: 38 30 34 65 33 35 38 36 804e3586
    0040: 2c 20 66 37 61 62 36 63 , f7ab6c
    0048: 64 30 2c 20 66 37 61 62 d0, f7ab
    0050: 36 39 63 63 69cc
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Both errors with definition are 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.



    Are you using COMODO Disk Encryption? In both minidumps they cited the same driver cderaw.sys and which belongs to this software. However, when I went to read more on the driver Comodo blocked me from their forums as I didn't have access conscerning this driver.
     
  3. DrMcDonaldMRav

    DrMcDonaldMRav TS Rookie Topic Starter

    I have just installed it. Had not used it as yet.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Even if you haven't used it the drivers are still present. Uninstall and tell us if the same issues occur. Make sure it is fully uninstalled without any remaining drivers present.
     
  5. DrMcDonaldMRav

    DrMcDonaldMRav TS Rookie Topic Starter

    Thank you very much for your time, I uninstalled the software and did a successful system back up. I will be notifying Comodo Tech Support of the issue and giving them the information.

    In all of the time using Comodo software that was my very first issue. So I consider myself blessed.

    Again thank you.

    btw the back up software I was using was Runtime Softwares DriveImage xml
     
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