Event ID: 1003 with bsod during back up

[DrMcDonaldMRav]

I was trying to do a back up and received this:

BCCode : 1000007e BCP1 : 80000003 BCP2 : 804E3586 BCP3 : F7AB6CD0
BCP4 : F7AB69CC OSVer : 5_1_2600 SP : 3_0 Product : 256_1

my Event viewer produced these reports:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/18/2009
Time: 11:28:01 PM
User: N/A
Computer: IBM-4C0931A36AD
Description:
Error code 1000007e, parameter1 80000003, parameter2 804e3586, parameter3 f7b36cd0, parameter4 f7b369cc.

For more information, see Help and Support Center at
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 38 30 eters 80
0030: 30 30 30 30 30 33 2c 20 000003,
0038: 38 30 34 65 33 35 38 36 804e3586
0040: 2c 20 66 37 62 33 36 63 , f7b36c
0048: 64 30 2c 20 66 37 62 33 d0, f7b3
0050: 36 39 63 63 69cc

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/18/2009
Time: 11:51:10 PM
User: N/A
Computer: IBM-4C0931A36AD
Description:
Error code 1000007e, parameter1 80000003, parameter2 804e3586, parameter3 f7ab6cd0, parameter4 f7ab69cc.

For more information, see Help and Support Center at.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 38 30 eters 80
0030: 30 30 30 30 30 33 2c 20 000003,
0038: 38 30 34 65 33 35 38 36 804e3586
0040: 2c 20 66 37 61 62 36 63 , f7ab6c
0048: 64 30 2c 20 66 37 61 62 d0, f7ab
0050: 36 39 63 63 69cc

 

[Route44]

Both errors with definition are 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.



Are you using COMODO Disk Encryption? In both minidumps they cited the same driver cderaw.sys and which belongs to this software. However, when I went to read more on the driver Comodo blocked me from their forums as I didn't have access conscerning this driver.

 

[DrMcDonaldMRav]

Both errors with definition are 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Are you using COMODO Disk Encryption? In both minidumps they cited the same driver cderaw.sys and which belongs to this software. However, when I went to read more on the driver Comodo blocked me from their forums as I didn't have access conscerning this driver.

I have just installed it. Had not used it as yet.

 

[Route44]

Even if you haven't used it the drivers are still present. Uninstall and tell us if the same issues occur. Make sure it is fully uninstalled without any remaining drivers present.

 

[DrMcDonaldMRav]

Thank you very much for your time, I uninstalled the software and did a successful system back up. I will be notifying Comodo Tech Support of the issue and giving them the information.

In all of the time using Comodo software that was my very first issue. So I consider myself blessed.

Again thank you.

btw the back up software I was using was Runtime Softwares DriveImage xml