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Excessive slowdown opening up files, browsing internet, etc

By windsorplywood
Jul 28, 2009
  1. Hello,

    I'm running Windows XP, and I have noticed a significant slow down browsing the internet. I takes forever to load pages, and some don't even open. I switched to Firefox for browsing and that has helped a little, but the system is still running slow.

    Also been having trouble clicking on search results that direct me to other websites.

    Microsoft Office has also been giving me a headache. Clicking on files (rather than opening files directly through Word or Excel) results in a very long boot time.

    I have followed all the preliminary removal instructions. Logs are attached. Thanks!

    Matt
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The logs don't look too bad... Toolbar issues might be contributing to your slowdown... Does the Malwarebytes scan keep coming up with problems or is the scan clean now?
     
  3. windsorplywood

    windsorplywood TS Rookie Topic Starter

    Reply

    I will run another scan and let you know.

    What kinds of toolbar issues?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are you running Sygate Firewall? Why?
     
  5. windsorplywood

    windsorplywood TS Rookie Topic Starter

    Ran a quick scan with MalwareBytes and it came up clean.

    Running Sygate because I recently lost McAfee firewall.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You recently upgraded XP to SP3 right? There is no need to run a 3rd party firewall with XP now. Remove Sygate and enable Windows firewall to see if your systems speed improves. By using a good antivirus program, and a good spyware and malware removal tool, there is no need to use another firewall. if you use a good router, this device can act as a good firewall in addition to Windows Firewall
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Many toolbars, if not all toolbars are portals for spyware... Some much worse than others
     
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