Darrenbilly
Posts: 163 +2
Hi there, it's been a while since i last posted for help!
I'm fixing a computer for a family member, they get the above errors after clicking on a user at windows start up. There is no desktop, only a background. I used ctrl alt del to access the photos on the computer to remove them for safe keeping, i cannot find any documents on there, although there should be, any reason why they are not showing up? I used Smitrem but it said it could not access files so it was hopeless. Any other methods to get this computer working again? I just need to check to make sure i have removed all photos and docs before formatting. Safe mode does not work, i get the same .dll errors.
Any help is, as always, greatly appreciated!
Darren
I'm fixing a computer for a family member, they get the above errors after clicking on a user at windows start up. There is no desktop, only a background. I used ctrl alt del to access the photos on the computer to remove them for safe keeping, i cannot find any documents on there, although there should be, any reason why they are not showing up? I used Smitrem but it said it could not access files so it was hopeless. Any other methods to get this computer working again? I just need to check to make sure i have removed all photos and docs before formatting. Safe mode does not work, i get the same .dll errors.
Any help is, as always, greatly appreciated!
Darren