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Explorer.exe failure lead to disk error

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by Jake Barr, Jan 16, 2013.

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  1. Jake Barr Newcomer, in training

    I installed a theme, which apparently messed with the explorerframe file or something. At first when I restarted my computer I got an error that said explorer.exe crashed but after a while it evolved into a disk error message. I cannot log onto my laptop at all. What could I do to stop this, since I can't get beyond the 'disk error. press cntrl + alt + del to restart' message?
  2. Tmagic650 TS Ambassador Posts: 19,008   +73

    What are the computers specs?
  3. Jake Barr Newcomer, in training

    128Gb crucial m4 sdd. 8gb ram. Intel pentium 2.1 ghz processor. Win7 x64 home premium. It was working fine until I tried using the theme. Like I said, I think it did something to the explorerframe.dll. I am pretty sure my drive works. I would do system restore but as of now it won't let me beyond the error screen.
  4. Tmagic650 TS Ambassador Posts: 19,008   +73

    Malware or virus attack? Can you reload Windows fresh?
  5. Jake Barr Newcomer, in training

    I don't think it was a virus or anything. previously I had been fine. How would I reload it fresh? I do have backup disks.
  6. Tmagic650 TS Ambassador Posts: 19,008   +73

    Well you have to be able to get into Windows don't you... You are going to have to take this to a friend or repair shop. To someone that knows computer repair well
     
  7. Jake Barr Newcomer, in training

    I still have the sata to usb cable and my old hard dive. Could I put the old hard drive in and wipe my ssd and use the back up disks to restore it?
  8. Tmagic650 TS Ambassador Posts: 19,008   +73

    You could try that...
  9. Jake Barr Newcomer, in training

    Would it be a better bet to take it to a technician?
  10. Tmagic650 TS Ambassador Posts: 19,008   +73

    Yes it would :)