Explorer.exe failure lead to disk error

By Jake Barr
Jan 16, 2013
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  1. I installed a theme, which apparently messed with the explorerframe file or something. At first when I restarted my computer I got an error that said explorer.exe crashed but after a while it evolved into a disk error message. I cannot log onto my laptop at all. What could I do to stop this, since I can't get beyond the 'disk error. press cntrl + alt + del to restart' message?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    What are the computers specs?
  3. Jake Barr

    Jake Barr Newcomer, in training Topic Starter

    128Gb crucial m4 sdd. 8gb ram. Intel pentium 2.1 ghz processor. Win7 x64 home premium. It was working fine until I tried using the theme. Like I said, I think it did something to the explorerframe.dll. I am pretty sure my drive works. I would do system restore but as of now it won't let me beyond the error screen.
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Malware or virus attack? Can you reload Windows fresh?
  5. Jake Barr

    Jake Barr Newcomer, in training Topic Starter

    I don't think it was a virus or anything. previously I had been fine. How would I reload it fresh? I do have backup disks.
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Well you have to be able to get into Windows don't you... You are going to have to take this to a friend or repair shop. To someone that knows computer repair well
  7. Jake Barr

    Jake Barr Newcomer, in training Topic Starter

    I still have the sata to usb cable and my old hard dive. Could I put the old hard drive in and wipe my ssd and use the back up disks to restore it?
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    You could try that...
  9. Jake Barr

    Jake Barr Newcomer, in training Topic Starter

    Would it be a better bet to take it to a technician?
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Yes it would :)


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