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Exploring CD Freezes

By GreenButt
Jun 30, 2004
  1. When i insert a cd and go into explorer to open files on my cd Drive and i select a folder or a text file it Freezes. This has happened to a few cd's lattely and there are no errors with the cd's as they work fine on my other pc.

    Does anyone know how i can fix this.

    Thanks alot for any help.

    Please see attachment for errors as well as below.

    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER5D.tmp.dir00\mcshield.exe.mdmp
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER5D.tmp.dir00\appcompat.txt
     

    Attached Files:

  2. FeTaLDaMagE

    FeTaLDaMagE TS Rookie Posts: 44

    Sounds like driver issue. Have you tried reinstalling drivers for your cd drive?
     
  3. Rick

    Rick TechSpot Staff Posts: 4,573   +65

    I'm fairly certain it doesn't have anything to do with CD drivers or anything like that.

    NT access scanner is part of McAfee virus scan.

    The only time I've seen this happen is if two virus scanners are installed at the same time (one of which being McAfee). But I've never seen this behavior related to CD-ROM access.

    What I might do is uninstall McAfee (the problem will defintely go away). Then reinstall it and see if that fixes your issue. You also better off getting a better (and free) virus scanner. www.grisoft.com

    McAfee, while perhaps a slightly better detection rate than Norton, is poorly accurate virus software.
     
  4. GreenButt

    GreenButt TS Rookie Topic Starter

    Thanks for the info i decided to reformatt and i installed Kaspersky 5 AV seems to be going ok now.:D
     
  5. Rick

    Rick TechSpot Staff Posts: 4,573   +65

    Kasperksy is excellent. :)
     
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