Extremely low download speed and extremely high upload speed

  1. [​IMG]

    Is this even possible? Ive never seen a download speed so low, I cant even watch youtube, and forget netflix. Yet my upload seems to be through the roof. What is causing this? .58mb/s DL with a 43.26mb/s upload @ 5 ms ping.
  2. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,080   +221

  3. Daniel Shipley

    Daniel Shipley Newcomer, in training Topic Starter

    Around 3 in the Afternoon at my apartment complex. I've tried those sites now, and it yields similar results. My phone loads videos faster than this "High speed internet".
  4. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,080   +221

    Ok, well it could be internet traffic or you might contact your ISP. If its slow like that at all times, definetely contact your ISP. Someone else here might have other ideas. Good luck.(y)
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    I haven't ever seen such slow download speed- nor have I ever seen such fast upload speed! That is really topsy turvy! (sp?)

    But it can depend on which speed test you run. My 'speed' has never been what I am suppose to be getting which now is 15Mbps download. But for first time I saw 21.47Mbps down with a consistent 2.03Mbps up.

    Upload speed stayed the same no matter which test I used- about 2.03Mbps, but the one test with 21.47down had Ping of 31ms! Go figure!

    Did you use the speed-test recommended by the ISP? Did you compare it to any other test? Find out where the server is located for your ISP, then choose that location on test if you have a choice. Then compare the test. I use 6 different speed check sites and got from 21.47 down to 1.75 up. Big differences.

    Time of day can make a difference as mentioned, but I'd be interested to hear what your ISP has to say about the numbers you got!
  6. jobeard

    jobeard TS Ambassador Posts: 13,273   +280

    Code:
    speedtest.net  21.7  0.98
     
    speakeasy.net  21.15  0.98
    seems to be consistent with historic values for my system at least.
  7. Darth Shiv

    Darth Shiv TechSpot Evangelist Posts: 1,131   +171

    What sort of internet connection do you have? Cable? ADSL? What are your sync speeds for your modem? That would be the first thing I'd check then go from there...


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