Extremely slow desktop

[silverhawk6396]

My desktop is extremely sluggish. Norton says I have no viruses, but somethings wrong and I'm not sure what to do next. Any suggestions?

 

[kritius]

Norton couldnt find a virus if it was slapping it round the face,

HighjackThis Instructions

• Make sure you have the LATEST version of HJT (currently v2.0.2) it can be downloaded from HERE
• Run the HijackThis Installer and it will automatically place HJT in its own folder, usually C:\Program Files\Trend Micro\HijackThis. Please don't change the directory as it is necessary to create backups.
• After installing, the program launches automatically, select Scan now and save a log
• After the scan is complete attach the log into your reply.

Do not attempt to fix any item yet.
Do not add anything to the ignore list.
Don't use the AnalyseThis button, its findings are dangerous if misinterpreted.

 

[silverhawk6396]

I ran the program and have attached a log.

 

[Bobbye]

Norton couldnt find a virus if it was slapping it round the face,

Good assessment!

But silverhawk, there is more to a sluggish computer than just a virus:

1, Too many programs on startup and running in the background.
2. Not enough RAM.
3. No routine Maintenance on the system such as disc clean up, error check, defrag.
4. Installed programs that aren't being used.
5. Spyware>> this is not the job of the antivirus program. You should be running at least 2 spyware/adware programs.

There may be entries in the hijack log, but that will be looking for just malware. #1,2,3 and 4 need to be handled.

I just noticed you lost about the hijack log- it's not there.