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Failed message

By kimmbills
Dec 12, 2010
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  1. hello my name is kim and i am having major problems trying to play my sims 2 games i keep getting a failed msg about direct x 9.0c blah blah blah so anyway i have jus upgraded to windows 7 which comes with direct x 11 so i am trying to figure out what the problem is i have read all the post on this website regarding the problem and have downloaded and followed every step i possibly can if someone can please help me fix this problem that i have never come across that would be great

    here is my computer info someSystem Information
    ------------------
    Time of this report: 1/1/2002, 07:49:58
    Machine name: ARICKIM-PC
    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    Language: English (Regional Setting: English)
    System Manufacturer: Compaq Presario 061
    System Model: PC182A-ABA SR1103WM NA430
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: Intel(R) Celeron(R) CPU 2.53GHz, ~2.5GHz
    Memory: 768MB RAM
    Available OS Memory: 760MB RAM
    Page File: 588MB used, 1194MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Standard VGA Graphics Adapter
    Manufacturer: (Standard display types)
    Chip type: Intel(r)845G/845GL/845GE/845GV Graphics Chip Accelerated VGA BIOS
    DAC type: 8 bit
    Device Key: Enum\PCI\VEN_8086&DEV_2562&SUBSYS_57781462&REV_03
    Display Memory: n/a
    Dedicated Memory: n/a
    Shared Memory: n/a
    Current Mode: 1600 x 1200 (32 bit) (1Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model:
    Monitor Id:
    Native Mode:
    Output Type:
    Driver Name: vga
    Driver File Version: 6.01.7600.16385 (English)
    Driver Version: 6.1.7600.16385
    DDI Version: unknown
    Driver Model: unknown
    Driver Attributes: Final Retail
    Driver Date/Size: 7/13/2009 15:25:51, 10752 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-6622-11CF-D337-C86AADC2CB35}
    Vendor ID: 0x8086
    Device ID: 0x2562
    SubSys ID: 0x57781462
    Revision ID: 0x0003
    Driver Strong Name: Unknown
    Rank Of Driver: Unknown
    Video Accel:
    Deinterlace Caps: n/a
    D3D9 Overlay: n/a
    DXVA-HD: n/a
    DDraw Status: Not Available
    D3D Status: Not Available
    AGP Status: Not Available

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek AC'97 Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_57711462&REV_02
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVAC.SYS
    Driver Version: 6.00.0001.6305 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/18/2009 19:45:02, 4172832 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek AC'97 Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_57711462&REV_02
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVAC.SYS
    Driver Version: 6.00.0001.6305 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/18/2009 19:45:02, 4172832 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Realtek AC'97 Audio)
    Default Sound Capture: Yes
    Default Voice Capture: No
    Driver Name: RTKVAC.SYS
    Driver Version: 6.00.0001.6305 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/18/2009 19:45:02, 4172832 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line In (Realtek AC'97 Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: RTKVAC.SYS
    Driver Version: 6.00.0001.6305 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/18/2009 19:45:02, 4172832 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Phone Line (Realtek AC'97 Audio)
    Default Sound Capture: No
    Default Voice Capture: Yes
    Driver Name: RTKVAC.SYS
    Driver Version: 6.00.0001.6305 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/18/2009 19:45:02, 4172832 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: HID-compliant consumer control device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0566, 0x3107
    FF Driver: n/a

    Device Name: HID-compliant device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0566, 0x3107
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x24C7
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 7/13/2009 15:52:09, 258560 bytes
    | Driver: usbd.sys, 7/13/2009 15:51:05, 5888 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x0566, 0x3107
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/13/2009 15:45:09, 28160 bytes
    | Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 15:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC062
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 15:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/13/2009 17:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 7/13/2009 17:19:10, 51776 bytes
    | Driver: sermouse.sys, 7/13/2009 15:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/13/2009 17:20:44, 41552 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 1.6 GB
    Total Space: 38.2 GB
    File System: NTFS
    Model: ST340015A ATA Device

    Drive: E:
    Free Space: 32.3 GB
    Total Space: 38.2 GB
    File System: NTFS
    Model: WDC WD400EB-00CPF0 ATA Device

    Drive: D:
    Model: HL-DT-ST DVD-RAM GH22LP20 ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 15:11:26, 108544 bytes
    one please help
     
  2. Dhakos

    Dhakos TS Enthusiast Posts: 79

    Wow thats alot of system stats, but I'm gonna go for the obvious unfortunately, am I right in saying that Sims 2 is for an older operating system than Windows 7? if so, try compatability mode. I had a similar problem with an older version of a codec being needed, yet I had a newer one, and it wouldnt run the game. As soon as I ticked compatability mode and selected the OS the game was meant for, the games run perfectly.
     

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