Failed WD external drive -- is it the drive or the USB port?

By Jenstosh
Jan 2, 2013
Post New Reply
  1. My 1TB Western Digital external drive has failed. It's out of warranty so that's not an option. After much internet research and trying many "fixes" that didn't work, I moved on to getting it out of its enclosure. But I need help on what I do next to determine if its the USB port that failed or the drive itself. This is my main backup of all my data (I know my fault for not having a backup of my backup) so I really need to get the data off of it if possible. The sticker on the drive says: SATA / 32MB Cache. My only computer is an HP Pavilion laptop. I am a novice in terms of computer hardware but can follow directions and do "techy" things pretty well. Your help is greatly appreciated.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.