Failure to create 3D device

By FluffynTx
Apr 17, 2007
Topic Status:
Not open for further replies.
  1. I have a NVIDIA Geforce FX 5500 video card and I have been having some errors when trying to play some games. I ran a DXdiag and did the Test 3D and it failed. Any idea what the problem could be? Thanks in advance.

    Here is the Dxdiag log.......
    Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytes
    Device Identifier: {D7B71E3E-4066-11CF-2460-5E3900C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0326
    SubSys ID: 0x1954270F
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available
    DDraw Test Result: All tests were successful.
    D3D7 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
    D3D8 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
    D3D9 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)

    -------------
    Sound Devices
    -------------
    Description: VIA AC'97 Audio (WAVE)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1106&DEV_3058&SUBSYS_802F1043&REV_20
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: viaudio.sys
    Driver Version: 6.14.0001.3880 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/19/2003 17:27:40, 73984 bytes
    Other Files:
    Driver Provider: VIA Technologies, Inc.
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 48000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: VIA AC'97 Audio (WAVE)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: viaudio.sys
    Driver Version: 6.14.0001.3880 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/19/2003 17:27:40, 73984 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\system32\drivers\gm.dls
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    VIA MIDI External Port, Hardware (Kernel Mode), Input, No DLS, External
    VIA MIDI External Port, Hardware (Kernel Mode), Output, No DLS, External
    VIA AC'97 Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    VIA MIDI External Port [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
    VIA MIDI External Port [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
    Registry: OK
    Test Result: Not run

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1106, 0x3038
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
    | Driver: usbd.sys, 7/19/2004 23:17:26, 4736 bytes
    |
    +-+ USB Human Interface Device
    | | Vendor/Product ID: 0x413C, 0x3016
    | | Location: Dell Premium USB Optical Mouse
    | | Matching Device ID: usb\class_03&subclass_01
    | | Service: HidUsb
    | | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
    | | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
    | | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
    | | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
    | |
    | +-+ HID-compliant mouse
    | | | Vendor/Product ID: 0x413C, 0x3016
    | | | Matching Device ID: hid_device_system_mouse
    | | | Service: mouhid
    | | | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
    | | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes

    ----------------
    Gameport Devices
    ----------------
    + VIA AC'97 Audio Controller (WDM)
    | Location: PCI bus 0, device 7, function 5
    | Matching Device ID: pci\ven_1106&dev_3058&subsys_802f1043
    | Service: VIAudio
    | Driver: ksuser.dll, 8/4/2004 00:56:44, 4096 bytes
    | Driver: ksproxy.ax, 8/4/2004 00:56:58, 130048 bytes
    | Driver: ks.sys, 8/3/2004 23:15:22, 140928 bytes
    | Driver: drmk.sys, 8/3/2004 23:08:00, 60288 bytes
    | Driver: portcls.sys, 8/3/2004 23:15:50, 145792 bytes
    | Driver: stream.sys, 8/3/2004 23:08:04, 48640 bytes
    | Driver: wdmaud.drv, 8/4/2004 00:56:58, 23552 bytes
    | Driver: viaudio.sys, 8/19/2003 17:27:40, 73984 bytes
    |
    +-+ Standard Game Port
    | | Matching Device ID: *pnpb02f
    | | Service: gameenum
    | | Driver: gameenum.sys, 8/3/2004 23:08:22, 10624 bytes

    ------------
    PS/2 Devices
    ------------
    + Easy Internet Keyboard
    | Matching Device ID: *pnp0303
    | Upper Filters: itchfltr
    | Service: i8042prt
    | Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
    | Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
    | Driver: itchfltr.sys, 3/10/2004 13:42:24, 12953 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
    | Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
    | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes

    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

    DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
    DirectPlay Test Result: Not run
    Registry: OK

    -------------------
    DirectPlay Adapters
    -------------------
    DirectPlay8 Modem Service Provider: Communications cable between two computers
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 Serial Service Provider: COM2
    DirectPlay8 IPX Service Provider: IPX Adapter 1 - (00000000,00E01827CC0B)
    DirectPlay8 TCP/IP Service Provider: Local Area Connection 13 - IPv4 -

    -----------------------
    DirectPlay Voice Codecs
    -----------------------
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    -------------------------
    DirectPlay Lobbyable Apps
    -------------------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 14.1 GB
    Total Space: 57.2 GB
    File System: FAT32
    Model: WDC WD600AB-72BVA0

    Drive: D:
    Free Space: 17.1 GB
    Total Space: 39.1 GB
    File System: NTFS
    Model: Maxtor 5T040H4

    Drive: E:
    Model: LITE-ON CD-RW SOHR-5239V
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 22:59:54, 49536 bytes
  2. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    Most likely a bad card.
  3. FluffynTx

    FluffynTx Newcomer, in training Topic Starter

    --------------
    System Devices
    --------------
    Name: VIA CPU to AGP Controller
    Device ID: PCI\VEN_1106&DEV_8305&SUBSYS_00000000&REV_00\3&61AAA01&0&08
    Driver: C:\WINDOWS\system32\DRIVERS\VIAAGP1.SYS, 5.00.0000.3430 (English), 7/24/2002 04:30:00, 32128 bytes

    Name: VIA AC'97 Audio Controller (WDM)
    Device ID: PCI\VEN_1106&DEV_3058&SUBSYS_802F1043&REV_20\3&61AAA01&0&3D
    Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.2180 (English), 8/4/2004 00:56:44, 4096 bytes
    Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.2180 (English), 8/4/2004 00:56:58, 130048 bytes
    Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.2180 (English), 8/3/2004 23:15:22, 140928 bytes
    Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:00, 60288 bytes
    Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.2180 (English), 8/3/2004 23:15:50, 145792 bytes
    Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.2180 (English), 8/3/2004 23:08:04, 48640 bytes
    Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.2180 (English), 8/4/2004 00:56:58, 23552 bytes
    Driver: C:\WINDOWS\system32\drivers\viaudio.sys, 6.14.0001.3880 (English), 8/19/2003 17:27:40, 73984 bytes

    Name: VIA Power Management controller
    Device ID: PCI\VEN_1106&DEV_3057&SUBSYS_802F1043&REV_30\3&61AAA01&0&3C
    Driver: n/a

    Name: VIA Rev 5 or later USB Universal Host Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_10\3&61AAA01&0&3B
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 00:56:48, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

    Name: VIA Rev 5 or later USB Universal Host Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_10\3&61AAA01&0&3A
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 00:56:48, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

    Name: VIA PCI to ISA bridge
    Device ID: PCI\VEN_1106&DEV_0686&SUBSYS_00000000&REV_22\3&61AAA01&0&38
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 7/19/2004 23:17:26, 35840 bytes

    Name: VIA Bus Master IDE Controller
    Device ID: PCI\VEN_1106&DEV_0571&SUBSYS_00000000&REV_10\3&61AAA01&0&39
    Driver: C:\WINDOWS\system32\DRIVERS\viaide.sys, 1.00.0001.0001 (English), 8/3/2004 22:59:44, 5376 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 8/3/2004 22:59:42, 25088 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 8/3/2004 22:59:44, 95360 bytes

    Name: VIA CPU to PCI bridge
    Device ID: PCI\VEN_1106&DEV_0305&SUBSYS_00000000&REV_03\3&61AAA01&0&00
    Driver: n/a

    Name: Realtek RTL8139 Family PCI Fast Ethernet NIC
    Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_802F1043&REV_10\3&61AAA01&0&90
    Driver: C:\WINDOWS\system32\DRIVERS\RTL8139.sys, 5.398.0613.2003 (English), 8/3/2004 22:31:34, 20992 bytes

    Name: NVIDIA GeForce FX 5500
    Device ID: PCI\VEN_10DE&DEV_0326&SUBSYS_1954270F&REV_A1\4&9AEDED5&0&0008
    Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 3994624 bytes
    Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 4527488 bytes
    Driver: C:\WINDOWS\system32\nvsvc32.exe, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 159810 bytes
    Driver: C:\WINDOWS\system32\nvhwvid.dll, 6.14.0010.9371 (), 10/22/2006 12:22:00, 581632 bytes
    Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0010.9371 (), 10/22/2006 12:22:00, 212992 bytes
    Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 5644288 bytes
    Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 7700480 bytes
    Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 86016 bytes
    Driver: C:\WINDOWS\system32\nvwddi.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 81920 bytes
    Driver: C:\WINDOWS\system32\nvnt4cpl.dll, 6.14.0010.11060 (English), 10/22/2006 12:22:00, 286720 bytes
    Driver: C:\WINDOWS\system32\nvmccs.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 229376 bytes
    Driver: C:\WINDOWS\system32\nvdisps.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 5619712 bytes
    Driver: C:\WINDOWS\system32\nvdispsr.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 5255168 bytes
    Driver: C:\WINDOWS\system32\nvgames.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 3047424 bytes
    Driver: C:\WINDOWS\system32\nvgamesr.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 3203072 bytes
    Driver: C:\WINDOWS\system32\nvmccss.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 188416 bytes
    Driver: C:\WINDOWS\system32\nvmccssr.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 458752 bytes
    Driver: C:\WINDOWS\system32\nvmobls.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 888832 bytes
    Driver: C:\WINDOWS\system32\nvmoblsr.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 2859008 bytes
    Driver: C:\WINDOWS\system32\nvvitvs.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 2924544 bytes
    Driver: C:\WINDOWS\system32\nvvitvsr.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 2973696 bytes
    Driver: C:\WINDOWS\system32\nvwss.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 1236992 bytes
    Driver: C:\WINDOWS\system32\nvwssr.dll, 6.14.0010.9371 (English), 10/22/2006 12:22:00, 1732608 bytes
    Driver: C:\WINDOWS\help\nvcpl.hlp, 10/22/2006 12:22:00, 177897 bytes
    Driver: C:\WINDOWS\help\nvwcplen.hlp, 10/22/2006 12:22:00, 55444 bytes
    Driver: C:\WINDOWS\system32\nvcod.dll, 1.00.0000.0035 (English), 10/22/2006 12:22:00, 35840 bytes
    Driver: C:\WINDOWS\system32\nvcodins.dll, 1.00.0000.0035 (English), 10/22/2006 12:22:00, 35840 bytes

    Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_104C&DEV_8020&SUBSYS_801015C5&REV_00\3&61AAA01&0&70
    Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.2180 (English), 8/3/2004 23:10:10, 61056 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.2180 (English), 8/3/2004 23:10:08, 53248 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.2180 (English), 8/3/2004 22:58:30, 61824 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.2180 (English), 8/3/2004 22:58:30, 60800 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 13:46:40, 6400 bytes
  4. FluffynTx

    FluffynTx Newcomer, in training Topic Starter

    Thank you for your fast reply Raybay.
    I truely think this card has been bad from the get go as I have never gotten good performance from it.
    Guess I will go video card shopping heh.
    Thanks again.
  5. krissypoo

    krissypoo Newcomer, in training

    Computer "stupid" here, need help please

    I have played hidden object games by Big Fish for years now, but yesterday it wouldn't let me play.......got error message:

    Assertion Failure
    .\Directx8\dx8 device
    cpp(245): (All Builds)
    Expression was: (!Failed (result))
    Failed to create 3d3 device

    So, I have read some of the posts here as was told to go to Start, type in dxdiag, do a check, go to display and run.....did 3 tests, all went well, next instruction was to make sure that "direct draw acceleration, direct 3d acceleration and direct agp texture acceleration were all enabled". Tests went fine, but this display screen would NOT let me enable these 3 things, beside each entry it said "not available". I tried this in safe mode, too, still same result. I went to Microsoft DirectX and downloaded, that went well, went back to that "display" and still the same result. Anyone have a clue what I can do to resolve this problem? Thanks.

    Another problem I have is that when I turn on my computer I always get this error message:
    RUNDLL
    Error loading
    The specified module could not be found

    This error doesn't seem to bother anything I'm doing so I just close it.

    Ok, finally I have one more problem. Now when I'm turning my computer on, not just a RUNDLL error comes, but now this new one:

    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program C:\Program Files\BigFix\bigfix.exe
    This application has requested the runtime to terminate in an unusual way. Please contact the application's support team for more information.

    So, I have contacted Big Fix and still no reply! I told you, I'm computer stupid.

    If anyone has time time to help me, I would be so appreciative!

    Thanks
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