I have a NVIDIA Geforce FX 5500 video card and I have been having some errors when trying to play some games. I ran a DXdiag and did the Test 3D and it failed. Any idea what the problem could be? Thanks in advance.
Here is the Dxdiag log.......
Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytes
Device Identifier: {D7B71E3E-4066-11CF-2460-5E3900C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0326
SubSys ID: 0x1954270F
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
D3D8 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
D3D9 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
-------------
Sound Devices
-------------
Description: VIA AC'97 Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3058&SUBSYS_802F1043&REV_20
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viaudio.sys
Driver Version: 6.14.0001.3880 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/19/2003 17:27:40, 73984 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: VIA AC'97 Audio (WAVE)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: viaudio.sys
Driver Version: 6.14.0001.3880 (English)
Driver Attributes: Final Retail
Date and Size: 8/19/2003 17:27:40, 73984 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
VIA MIDI External Port, Hardware (Kernel Mode), Input, No DLS, External
VIA MIDI External Port, Hardware (Kernel Mode), Output, No DLS, External
VIA AC'97 Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
VIA MIDI External Port [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
VIA MIDI External Port [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
| Driver: usbd.sys, 7/19/2004 23:17:26, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x413C, 0x3016
| | Location: Dell Premium USB Optical Mouse
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
| | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x413C, 0x3016
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
----------------
Gameport Devices
----------------
+ VIA AC'97 Audio Controller (WDM)
| Location: PCI bus 0, device 7, function 5
| Matching Device ID: pci\ven_1106&dev_3058&subsys_802f1043
| Service: VIAudio
| Driver: ksuser.dll, 8/4/2004 00:56:44, 4096 bytes
| Driver: ksproxy.ax, 8/4/2004 00:56:58, 130048 bytes
| Driver: ks.sys, 8/3/2004 23:15:22, 140928 bytes
| Driver: drmk.sys, 8/3/2004 23:08:00, 60288 bytes
| Driver: portcls.sys, 8/3/2004 23:15:50, 145792 bytes
| Driver: stream.sys, 8/3/2004 23:08:04, 48640 bytes
| Driver: wdmaud.drv, 8/4/2004 00:56:58, 23552 bytes
| Driver: viaudio.sys, 8/19/2003 17:27:40, 73984 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 23:08:22, 10624 bytes
------------
PS/2 Devices
------------
+ Easy Internet Keyboard
| Matching Device ID: *pnp0303
| Upper Filters: itchfltr
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
| Driver: itchfltr.sys, 3/10/2004 13:42:24, 12953 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: Not run
Registry: OK
-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Communications cable between two computers
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 IPX Service Provider: IPX Adapter 1 - (00000000,00E01827CC0B)
DirectPlay8 TCP/IP Service Provider: Local Area Connection 13 - IPv4 -
-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
-------------------------
DirectPlay Lobbyable Apps
-------------------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 14.1 GB
Total Space: 57.2 GB
File System: FAT32
Model: WDC WD600AB-72BVA0
Drive: D:
Free Space: 17.1 GB
Total Space: 39.1 GB
File System: NTFS
Model: Maxtor 5T040H4
Drive: E:
Model: LITE-ON CD-RW SOHR-5239V
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 22:59:54, 49536 bytes
Here is the Dxdiag log.......
Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytes
Device Identifier: {D7B71E3E-4066-11CF-2460-5E3900C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0326
SubSys ID: 0x1954270F
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
D3D8 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
D3D9 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
-------------
Sound Devices
-------------
Description: VIA AC'97 Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3058&SUBSYS_802F1043&REV_20
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viaudio.sys
Driver Version: 6.14.0001.3880 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/19/2003 17:27:40, 73984 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: VIA AC'97 Audio (WAVE)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: viaudio.sys
Driver Version: 6.14.0001.3880 (English)
Driver Attributes: Final Retail
Date and Size: 8/19/2003 17:27:40, 73984 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
VIA MIDI External Port, Hardware (Kernel Mode), Input, No DLS, External
VIA MIDI External Port, Hardware (Kernel Mode), Output, No DLS, External
VIA AC'97 Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
VIA MIDI External Port [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
VIA MIDI External Port [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
| Driver: usbd.sys, 7/19/2004 23:17:26, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x413C, 0x3016
| | Location: Dell Premium USB Optical Mouse
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
| | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x413C, 0x3016
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
----------------
Gameport Devices
----------------
+ VIA AC'97 Audio Controller (WDM)
| Location: PCI bus 0, device 7, function 5
| Matching Device ID: pci\ven_1106&dev_3058&subsys_802f1043
| Service: VIAudio
| Driver: ksuser.dll, 8/4/2004 00:56:44, 4096 bytes
| Driver: ksproxy.ax, 8/4/2004 00:56:58, 130048 bytes
| Driver: ks.sys, 8/3/2004 23:15:22, 140928 bytes
| Driver: drmk.sys, 8/3/2004 23:08:00, 60288 bytes
| Driver: portcls.sys, 8/3/2004 23:15:50, 145792 bytes
| Driver: stream.sys, 8/3/2004 23:08:04, 48640 bytes
| Driver: wdmaud.drv, 8/4/2004 00:56:58, 23552 bytes
| Driver: viaudio.sys, 8/19/2003 17:27:40, 73984 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 23:08:22, 10624 bytes
------------
PS/2 Devices
------------
+ Easy Internet Keyboard
| Matching Device ID: *pnp0303
| Upper Filters: itchfltr
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
| Driver: itchfltr.sys, 3/10/2004 13:42:24, 12953 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: Not run
Registry: OK
-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Communications cable between two computers
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 IPX Service Provider: IPX Adapter 1 - (00000000,00E01827CC0B)
DirectPlay8 TCP/IP Service Provider: Local Area Connection 13 - IPv4 -
-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
-------------------------
DirectPlay Lobbyable Apps
-------------------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 14.1 GB
Total Space: 57.2 GB
File System: FAT32
Model: WDC WD600AB-72BVA0
Drive: D:
Free Space: 17.1 GB
Total Space: 39.1 GB
File System: NTFS
Model: Maxtor 5T040H4
Drive: E:
Model: LITE-ON CD-RW SOHR-5239V
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 22:59:54, 49536 bytes
