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Firefox 3 won't open some websites: "server reset"

By TechnoBot
Jan 6, 2009
Topic Status:
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  1. It says "connection to the server was reset" whenever I try to visit some websites. It worked just fine about a week ago. Don't know what changed since than. Can someone tell me how to fix it?? Is it an Add-on that's making the trouble?

    i would appreciate some help.
  2. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    When you have that problem have you tried to use another browser to know if whether firefox is bad or your internet connection?

    Also what add-on do you have on your Firefox?
  3. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

    Chrome gives:

    This webpage is not available.

    The webpage at blah blah blah might be temporarily down or it may have moved permanently to a new web address.


    And IE basically says the same thing
  4. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    So it is not firefox the problem but a problem with your internet connection.

    Do you have an antivirus and firewall install on your computer?
  5. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

    I have AVG anti-virus
  6. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    Ok. AVG normally don't prevent websites from being viewed.

    What sites exactly did it block? Are you connected by a router or directly to the internet?
  7. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

    Well... the thing is, I'm connected the same way that I have been for 5 months. I had reverted back to a previous restoration point like 4 days ago, because some crap got installed that I didnt want.

    It started after that. Here are the extensions I have

    ohh wait, I cant post images yet........

    As far as Anti-Spyware, registry error fixers, and malware apps. Here's what I have. CCleaner, TuneUp Utilities 2008, ClamWin Antivirus, AVG 8,
  8. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

    okay one more post and I can post examples for you
  9. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

  10. cam106

    cam106 Banned

    Have you checked the date of your pc, sometime if your date is out you go some websites.
    It has to do with the security certificates, if keeps changing every year so if you don't have the wright date it might do that.
  11. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    As I can see you have AVG Safe Search. Try to disable for a moment and browse. If it work then leave AVG Safe Search off.
     
  12. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

    disabling safe search did it. But why would it change so suddenly? I always used safe search
  13. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

    BTW big thanks for helping me!!

    [​IMG]
  14. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    You're welcome mate. Sometimes when program like that works it just check how you use your PC and then start working after some times or I may be an update that change all that.

    The most important is that it works now!!!
  15. TechnoBot

    TechnoBot Newcomer, in training Topic Starter

    If I told you what sites, I would have to kill you. :)
  16. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    I've been using Firefox for over 4 years so am pretty use to it's ways. But I also started experiencing the 'server reset' problem after updating to a v3. I had hoped that additional updates after the first one would correct this, but it still happens occasionally.

    When this happens, I have no indication that the internet connection has been lost. We are not the only ones with this problem.

    Give this a try:
    From: http://en.kioskea.net/faq/sujet-1154-reset-firefox

    EDIT: to add
    Well, I'm back! I tried to follow the directions above and am unable to find the where to do the reset. And by the way, I do NOT have AVG nor do I have so many add-ons! The ones I have are those I've had since day 1-all that were updated as FF was updated. I also opened about:config and couldn't find a comparable reset preferences setting.
  17. jobeard

    jobeard TS Ambassador Posts: 13,369   +302

    Server Reset: Connection was terminated from the server side.

    Most frequently this is due to a cache sync issue or old cookies.

    1) delete the browser cache
    2) delete all cookies related to the specific site

    you will need to login and issue new user/passwd as the remember login should have
    been deleted!
  18. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    jobeard, I haven't been able to pin this down to any particular site. I also delete Cookies several times a day and cache is emptied every time I close the browser. The reset is totally random as far as I've been able to tell.
  19. jobeard

    jobeard TS Ambassador Posts: 13,369   +302

    is it associated with a LOGIN or just any casual browsing?
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