TechSpot

Firefox problems

By ptitterington
Jun 27, 2004
  1. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,687   +334

    This is a long shot Jarrett, but hit ctrl alt del and look at running processes, if firefox is running (But you can't see it in the taskbar) kill it. Then launch it again. I've had this happen with a few programs I think in the past. And I've had it happen several times on the comps I use at work with explorer.
     
  2. DigitAlex

    DigitAlex TechSpot Paladin Posts: 583

    Also try picking a new blank Firefox profile, it often helps
     
  3. JarrettMD

    JarrettMD TS Rookie

    When I check the running processes, Firefox.exe is listed. But when I kill it and restart the program, it still does not appear on the screen although it is again listed as a running process in the task manager.

    This is odd since I've been using Firefox for 2 months with no problems at all until now.

    Thanks for the replies.
     
  4. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 376

    This is exactly what my problem was and sorry to say that I gave up and reformatted and started all over.

    I was a little sad as when it worked it was fine.
     
  5. Goalie

    Goalie TS Rookie Posts: 703

    *sigh. RTFT*

    Please note that Firefox isn't even 1.0.x yet...
     
  6. DigitAlex

    DigitAlex TechSpot Paladin Posts: 583

    don't see the point ? how is that related to what i said
     
  7. Goalie

    Goalie TS Rookie Posts: 703

    RTFT? I was just pointing attention to what you'd said.. Makes no sense to me to have you posting useful advice and people ignoring it.

    My point about 1.0 was that this isn't a final release- it is still, in a sense, a beta. There are likely to be bugs, that's why they've not gone to 1.0 in version numbers. However, most bugs are worked out, and for most people it's a good experience.

    For others, it takes a little bit of patience and troubleshooting- kill the process, restart. Reboot. Use a blank profile. Enable debug messages. Get a new binary. Etc.
     
  8. DigitAlex

    DigitAlex TechSpot Paladin Posts: 583

    OK no prob. I didnt notice the RTFT. I wondered about the link between versions and blank profiles ;) no prob now it's all clear :p
     
  9. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,919   +9

    I experienced this about 256 times when I was localizing Firefox and testing various things. The solution that worked every time was deleting Firefox's settings directory completely, as it creates a new one when launched if it doesn't exist. Just copy bookmarks.html, cookperm.txt or the like to somewhere else if you want to save them.
     
  10. TWL

    TWL TS Rookie

     
  11. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 376

    My troubles were all XP Homo sp1 and many other fixes, basically up to date at the time. :slurp:
     
     
  12. joannatexan

    joannatexan TS Rookie

    same trouble..

    I deleted firefox..and now have problems opening URLs in my files, shortcuts and junk like that..I'm also having some trouble with downloads now..I get errors telling me FIREFOX.EXE cannot be found, I am not given the option to make IE my default..I'm really pissed that I bothered to downlod the program in the first place..
     
  13. TWL

    TWL TS Rookie

    Firefox Problem

    The folder for Firefox should be deleted from your C:\programs folder the uninstall does not remove this folder and should be done manually it may have gotten corrupted. If you downloaded this browser it may have also gotten corrupted during the download. You may want to run a virus scan and it always helps to scan for malware and spyware on your system I use Pest Patrol and Adware 6.0 along with the spyware scan that is included with PC-Cillin Internet Security. If you already downloaded SP2 update for windows I had nothing but problems with that update. I ended up having to remove it.

    Right click on the [Start]

    Choose[explore]

    Locate your C:\ [or your default installation drive] \programs\Mozilla Firefox folder and delete it.

    Try to install to browser again it will recreate the folder you just deleted.

    My OS is Windows XP Professional Corporate Edition
    PC Cillin Internet Security 7

    TWL
     
  14. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,919   +9

    The option is in Internet Explorer's Tools menu, in "Internet Options - Programs". Place a checkmark on "Internet Explorer should check to see whether it is the default browser". You may need to start IE again after that.
     
  15. joannatexan

    joannatexan TS Rookie

    k..i worded that all wrong then..

    yeah the option is there..but it won't let me click it..its not available.
     
  16. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,687   +334

    You didn't happen to Uninstall IE while you were preparing to use Firefox did you? In any case if you have XP SP2 open up Control Panels, then Add/Remove Programs, then on the left hand column there is Add/Remove Windows Components. Click that, then see if Internet Explorer is checked.
    If it is not check it.

    Also it may not hurt to uncheck it if it is checked. Then Reboot. Then go back and check it. That should re-install IE. You will likely need your XP cd for this though, so if you don't have it, I would not bother.
     
  17. TWL

    TWL TS Rookie

    You have the choice also to reset to default settings right above the check box.
    Just curious:
    Was you logged in as administrator for the install?
    Do you run anti-virus software? With URL Filtering? Are you behind a firewall? Are you on a network with shields up? Have you downloaded the WinXP SP2? If so check the settings.
    Have you scanned for adware, spyware, and malware? You can get adware 6.0 for free from their website http://www.lavasoftusa.com/ or from CNET (http://www.download.com/Ad-Aware-SE...045910.html?part=dl-ad-aware&subj=dl&tag=top5) and you can scan with Pest Patrol right on the website or try an evaluation copy for download http://www.pestpatrol.com/downloads/eval/download.asp.
    Have you tried to download Internet Explorer right from Microsoft and try and run it outside of Windows Install?
    Have you reset your "Set Programs and Access Default" settings?
    This sounds more like a DoS caused by a third party or corrupted files. Maybe I am wrong. Just trying to help.
    My OS Windows XP Pro Corporate Edition
    PC-Cillin Internet Security 7.1 2005
     
  18. Fenix965

    Fenix965 TS Rookie

    I only have been having one problem, My Firefox browser remembers the password to the login on a website, but when i go to login all it comes up with is the same login screen with my username and password still there, it only seems to be happening for a select few sites, ive unistalled and reinstalled Firefox and that doesn't seem to be helping...

    Any ideas?

    Thanks
     
  19. .V.

    .V. TS Rookie

    I've been using firefox for a year now suddenly i can't use it because of this problem that occured in my screen. do you know what to do?

    -------------------------------
    the proxy server is refusing connections

    Firefox is configured to use a proxy server that is refusing connections.

    * Check the proxy settings to make sure that they are correct.

    * Contact your network administrator to make sure the proxy server is
    working.

    ------------------------------

    I can use IE but I NEED FIREFOX

     
  20. ABreathnach

    ABreathnach TS Rookie

    More Firefox and Opera problems

    I have also had problems with Firefox & also Opera, & would be grateful for any ideas. The two browsers seem to work fine with every website except the BBC homepage, which remains blank. All other BBC pages work fine. Tried the following with no success: clearing the cache, uninstalling & reinstalling, changing my profile. Any suggestions?
    The following message comes up in the error console, but it means nothing to me:
    'Warning: Error in parsing value for property 'display'. Declaration dropped.
    Source File: http://www.bbc.co.uk/home/d/styles/ashes.css?1.3
    Line: 21'

    I could just dump Firefox (& Opera) & go back to using IE, but apart from this problem they are better browsers.
     
  21. ColonelAmes

    ColonelAmes TS Rookie

    Ok i've spent the last 2 days trying to solve this myself and the answer is quite simple.

    the problem, every time i open Firefox, it tells me that the Firefox process is already running but is not responding. however, when i click "OK" to that and open task manager, there is nothing there for Firefox. I think this is what ptitterington was trying to explain.

    here's how to resolve.....

    Uninstall Firefox through Add/Remove programs. once this is done, brouse to C:\Documents and Settings\(your user name here)\Application Data (you masy need to check the "show hiden files and folders" check box in the"View" tab in the "folder options" option under the "Tools" menu). look for a folder called "Mozilla" and go into it. then delete the "Firefox" folder. this doesn't get deleted durring the uninstall.

    the actuall problem lies with the registry file becoming corrupt after clearing or "Cleaning" a Firefox profile. so by deleting that Firefox folder you are getting rid of the corrupt files that don't disappear on an uninstall.

    hope this helps.
     
  22. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    also use crap cleaner's registry repair function or norton systemworks registry repair to fix your registry from time to time. Good maintenance tool.
     
  23. billyboyred

    billyboyred TS Rookie

    Hi, I had been running firefox for 2years with no probs, but cannot log on to server. Same message as others. This is since upgrading to 2.0. There must be a bug as so many people seem to have the same prob.
     
  24. khansgod01

    khansgod01 TS Rookie

    I used my firefox this morning, as soon as i tried to use it asfter I came home, I was gettin this:

    **********************************************************



    Unable to connect


    Firefox can't establish a connection to the server at en-us.start2.mozilla.com.


    * The site could be temporarily unavailable or too busy. Try again in a few
    moments.

    * If you are unable to load any pages, check your computer's network
    connection.

    * If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.



    **********************************************************

    As a network admin, I know what i need to do to make sure things are working. I did all that and still no firefox. Is thier server down????
     
  25. elach

    elach TS Rookie

    BrownPaper,

    I have the EXACT SAME problem that you describe, complete with the same Windows error message. It is clearly a problem with FireFox's interactions with Windows. I keep waiting for Mozilla to post a patch that fixes it, but nothing so far.

    BrownPaper and ptitterington, don't let these guys convince you that your problem is not real, or it's something that's your fault. It is a reproducible error with FireFox and the FireFox people need to address it. Half the people at my work who use FireFox have the same problem.
     
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