TechSpot

first BSOD after removing zonealarm reg files minidmp files

By Samstoned
Oct 14, 2005
  1. After fixing lockups and 1 blue screen ZA was the problem
    now 2 weeks later
    also may have had a usb cd writer problem ,but thats removed
    so heres the txt file of my mini.dmp
    hope someone can read this and give a hand

    Thanks

    never had a BSOD on W2K :suspiciou
     

    Attached Files:

  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Dumpcheck is an old tool. Use Microsoft debugging tools to analyse your minidump.

    Debugging Tools from Microsoft
    1) Create folder c:\symbols
    2) Download and install the http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
    3) Locate your latest memory.dmp file- C:\WINDOWS\ Minidump\Mini011005-01.dmp or whatever
    4) open a CMD prompt and cd\program files\debugging tools for windows\
    5) type the following stuff:

    Code:
    c:\program files\debugging tools>kd -z C:\WINDOWS\Minidump\Mini011005-01.dmp
    kd> .logopen c:\debuglog.txt
    kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
    kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q

    You now have a debuglog.txt in c:\, open it in notepad and post to this thread.
     
  3. Samstoned

    Samstoned TechSpot Paladin Topic Starter Posts: 1,018

    will do
    thanks
    :chef:
     
  4. Samstoned

    Samstoned TechSpot Paladin Topic Starter Posts: 1,018

    Here is new debug file
    there is a lot more info here
    the devils in the details :blackeye:
     

    Attached Files:

  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi,

    The culprit maybe firewall. Can you attach 3 to minidumps here.
     
  6. Samstoned

    Samstoned TechSpot Paladin Topic Starter Posts: 1,018

    I don't get that ??
    only the one crash 1 dump
    other one was last month from ZA ???
    attaching first 1 from last month??
    I have been hammering at this new sftware firewall service called outpost firewall
    I mentioned back 2 weeks or so I had trouble with ZA it was freezing XP Pro spk2 up a lot. found info that some pc'c running xp just had issues with ZA
    RealBlackStuff pointed me to 2 other apps that would fit the bill I am running trials on outpost.
    last thing I did was reconfig it to run in background no reboot
    shut dwn browser and pooff BSOD.
    I hammer at all my PC's pretty much.
     
  7. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi,

    There have two opened cases for software problem at outpost firewall. I'm waiting for the feedback of the problem owner and I will let you know their feedback.
     
  8. cracker83

    cracker83 TS Rookie

    Can you please take a look at mine? I was very frustrated about this error, which automatically restarted my laptop when in use.

    I did what you suggest to create the a .txt file.

    Really appreciate your help and time!
     
  9. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi,

    Open a new thread for new problem.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...