First error message HM641JI on Sony VAIO

[sarasa1989]

Hello, it is the first message I have gotten along with messages that say that failure is imminent. I am backing up the computer, but I need advice on how to fix it and it it is possible that the error will just "go away"

Thank you in advance!

 

[sarasa1989]

I thought I might give more info...it's a Sony vaio f series and the error is with the Samsung hm641ij and I haven't switched in the computer since lat night.i am using my phone. Thank you again for any help

 

[sarasa1989]

Okay... Seeing as there are no replies...the smart error message has not gone away. In that case, is it worth replacing the hard disk?? Or should I get a new computer?

 

[Tmagic650]

What is the Windows version? It may be a malware infection

 

[sarasa1989]

It's windows 7 home edition

 

[Tmagic650]

Windows Home Premium Service Pack 1? Have you scanned for malware and viruses?

 

[sarasa1989]

I have norton 360 and I haven't done a virus scan since...should I go ahead and do one? Or use some other anti virus scan because norton has skipped some stuff before.

And yes to the windows home
Premium service pack

 

[Tmagic650]

Remove Norton (It may not be easy) and install free Microsoft Security Essentials along with this temp file cleaner:
http://windows.microsoft.com/en-US/windows/products/security-essentials
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

No antivirus/antimalware programs are 100% effective, but when you start having computer issues with Norton installed, it is best to remove it, if you can, before you try any other programs

 

[sarasa1989]

Hello, the message isn't going away

 

[sarasa1989]

And I did a complete system recovery and it didn't fix the problem either all I am hoping for is suggestions, if there are any. The model is VPCF 126FM it seems like the hard drive is hard to come by...I out of warranty and would like to avoid Sony unless I absolutely have to

 

[Tmagic650]

Did you perform a full restore without saving files? Did you run the temp file cleaner and perform a scan with MSE?

 

[sarasa1989]

Ues I did a full restore...I have my files saved elsewhere. This was done after I used MSE and TFC. MSE came up clean and TFC cleanes up my temp folders.

 

[Tmagic650]

Okay,
this message is from the hard drive Samsung 640GB SATA, 5400RPM HM641JI . You can replace it with any SATA notebook hard drive

 

[sarasa1989]

Yeah looks like that's the last option. Thank you so much for your help though I appreciate it

 

[Tmagic650]

You're very welcome Good luck...