Flashing critical system errors! icon on tool bar how do i romove

[jrowley389]

It keeps blinking and when I clik on it it take me to virusbusters.com how do I get rid of it?


icon tray not tool bar sry bought that

here is the hjt log thingy or w/e

 

[Rik]

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as ATTACHMENTS into this thread, only after doing the above.


This thread is for the use of jrowley389 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[jrowley389]

Alright the blinking icon is gone I followed all of those steps here is the hjt report thing tyvm

 

[Rik]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

ALCXMNTR.EXE

Close task manager.


Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?ad0be6f6c2e34d6a8ad6989e7fe582 24

O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?ad0be6f6c2e34d6a8ad6989e7fe582 24

Click on the fix checked button.

Close HJT.


Reboot into normal mode, turn system restore back on and rehide your protected OS files.


Regards Rik


If you have any further virus/spyware problems, please post in this thread.



This thread is for the use of jrowley389 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[howard_hopkinso]

Hello and welcome to Techspot.

My colleague is only learning HJT logs so, you will need to do the following.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how HERE.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.


Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

ALCXMNTR.EXE
SCAR updater.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [SCAR updater] C:\WINDOWS\system32\SCAR updater.exe

O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe

O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html

O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?ad0be6f6c2e34d6a8ad6989e7fe582 24

O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?ad0be6f6c2e34d6a8ad6989e7fe582 24

O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O11 - Options group: [INTERNATIONAL] International*

O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab

O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.24.15/ttinst.cab

O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\system32\SCAR updater.exe

ALCXMNTR.EXE<Search your system for this file and delete all instances found.

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Post a fresh HJt log as well as an AVG Antispyware log as was requested.

let us know how your system is running.

Regards Howard :wave: :wave:

This thread is for the use of jrowley389 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.