Hi! How can I do a factory new restore on my Dell Inteleron (don't know the number) laptop computer? I bought it used several months ago and it worked fine. But now, it's not working - I can't even get into windows. And the only F keys that work are F12 and F2, and sometimes F1. I also bought through Amazon.com, a windows installation disk for windows 10 pro. But can't get it to run on the computer. I got it from Protech Services in Houston, Texas. I haven't gotten around to calling them - as we're often gone from home, and I'm busy with other things when at home. And thought it'd be nice to avoid the need for a phone call anyhow - it there's some way I can figure out how to fix the computer, just by asking a computer help site like you to give me your explanations of how to do it.
If I can't reinstall windows 10, it is fine with me to install windows 7 instead. At least temporarily. The important thing is for it to work again!
I forgot to say that I tried to download Windows 10 system from Microsoft site, and copied it to both a flash drive and to a DVD. But neither will run on my computer.
So if you have any ideas of how to fix this computer, please tell me your ideas - suggestions. Thanks!
If I can't reinstall windows 10, it is fine with me to install windows 7 instead. At least temporarily. The important thing is for it to work again!
I forgot to say that I tried to download Windows 10 system from Microsoft site, and copied it to both a flash drive and to a DVD. But neither will run on my computer.
So if you have any ideas of how to fix this computer, please tell me your ideas - suggestions. Thanks!