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Flashing Dash, Windows 7 Boot-Up

By TroyErvin
Nov 12, 2009
  1. Hello,

    Before reading the below paragraph NOTE: I used the windows 7 upgrade advisor to tell me if there are any compatibility problems and nothing came in.

    I recently installed Windows 7 on my Acer Aspire 6530 and it worked great, no problems at all! I thought it was amazing due to microsoft's previous attempts. Anyway in the excitment I attempt to upgrade my other Acer Aspire 7720 which also is a laptop, and I boot it while on the computer so I can save my files, and then it booted with a black screen with a flashing white dash, so I attempted to install Windows 7 by simply booting it with a CD, after all of that, it has the same result.

    Obviously all my files are gone, but I was smart enough to make a back-up which it is now on, but what I want to know is there is anyway to fix it so I CAN use Windows 7, there shouldn't be any problems upgrading my system, what has gone wrong?

    (PREVIOUS OS/ VISTA HOME PREMIUM)
    (WINDOWS 7 ULTIMATE IS MY CD)
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Windows 7 32 or 64 bit? Does Acer have Windows 7 drivers for things like sound and video drivers listed for your laptops?
     
  3. TroyErvin

    TroyErvin TS Rookie Topic Starter

    my computer lagged for double post :S
     
  4. TroyErvin

    TroyErvin TS Rookie Topic Starter

    32-bit and on the Acer.CA website when I put in Acer Aspire 7720 it doesn't show any windows 7 drivers related to video or audio but there are threee drivers; Card Reader, MIR, and TV Tuner, but wouldn't it tell me if there were any compatibility problems?
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    The Acer 7720 may not be compatible with Windows 7. Not all former XP systems will handle Windows 7. All Vista computers should run Windows 7
     
  6. TroyErvin

    TroyErvin TS Rookie Topic Starter

    It is formerly vista though,
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Try installing Windows 7 fresh on the 7720 once more
     
  8. TroyErvin

    TroyErvin TS Rookie Topic Starter

    i have tried it three times already once from upgrade while on windows vista, and other two i boot with cd
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    So what does that tell you? Windows 7 will not work on that computer, right?
     
  10. TroyErvin

    TroyErvin TS Rookie Topic Starter

    No it tells me nothing, it goes through the install, and then I enter in account information (e.g. John-PC) and then after that it turns off and when I boot it, it remains with a black screen and a flashing white dash, even after I take the cd out.
     
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