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Formatted and Windows saying not genuine key

By terry5880
Mar 21, 2013
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  1. Hi all just reformatted my girlfriends laptop with proper disc to same os thats on windows sticker on bottom then input key and it says not valid key ... help please
     
  2. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,473   +622

    Write down everything that's on the sticker (or take a pic). Blur out the key!

    Write down exactly what Windows your installed.

    You dun goofed somewhere in there. :)
     
  3. mailpup

    mailpup TS Special Forces Posts: 8,462   +230

    But whatever you do, don't post that here.
     
  4. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,473   +622

    Oops. :D Good point. Blur out the key!! Nice catch mailpup
     
  5. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,147   +1,533

    Was the OS you used an OEM version? An OEM key may not activate a Retail OS install.
     
  6. gbhall

    gbhall TechSpot Chancellor Posts: 2,349   +50

    A common trap. Using a retail install to repair an original OEM version is done all the time by repair shops. It does involve a new activation key, and applying to MS will give you one. Try the automatic website activation first, and if that refuses, phone a human and explain what you did.
     


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