Formatting computer response ASAP please

By sarah89
Jan 20, 2008
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  1. I am trying to format my pc it wont let me format by right clicking on the C: drive so i tried to format by booting from CD Boot i change the boot sequence. it started to load the settings then it restarts the computer when loading the keyboard layout. Any ideas why please help
  2. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

  3. sarah89

    sarah89 Newcomer, in training Topic Starter

    yer i am thats the only way it will let me do it. have tried to use computer managment to do it but it still wont let me. i would rather just format the computer it looks like i will have to just reinstall.
  4. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    im not sure what you mean by loading keyboard layout.

    If you have inserted your Windows CD into your CD rom/DVD drive.

    You have changed your boot order to boot from this drive.

    You should first come to the Welcome to Setup page

    Does this happen?
  5. sarah89

    sarah89 Newcomer, in training Topic Starter

    no a blue screen comes up and says windows setup in the top left corner and at the bottome is a grey banner and it loads things.
  6. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    What CD are you trying to boot from (XP, Vista, etc)
  7. sarah89

    sarah89 Newcomer, in training Topic Starter

    i ma trying to load from XP
  8. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    ok, try rebooting the computer and entering BIOS at setup this can be different depending on what computer you have but typically its F1,F2 or DEL most commonly. Once there use the arrow keys to go over to Boot Sequence or Boot Order and hit ENTER. Use the down arrow key to select the drive that the CD is in and press enter. Then hit F10 to save and exit the computer will automatically reboot and hopefully take you to the Welcome to setup screen.

    This is different then just changing the boot order using a key like F8 before the boot screen
  9. sarah89

    sarah89 Newcomer, in training Topic Starter

    i have already changed the boot sequence to oad the CD first n then the HDD n then the floppy drive
  10. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    You may need a PS/2 keyboard instead of USB or wireless. What type of keyboard are you using?

    [​IMG]

    They also make adapters to convert your keyboard to PS/2

    [​IMG]
  11. sarah89

    sarah89 Newcomer, in training Topic Starter

    are you sure it could be this bcoz it has been sent to pl to get it fixed and they have been able to do it.
    ut also are XP disk is a copy bcoz we copied it just incase it broke n it did this has been used b4 could this have anything to do with it.
     
  12. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    What happens if you let it reboot and try again without any input from you?


    lets go back to the beginning, without the CD or changing any settings. Were you able to boot into your XP normally.

    There are 2 reasons I can think of for this to happen.

    #1. There used to be a problem with duplicate drivers
    #2. The driver is not present or is corrupt on the disk

    It's hard to say with you having a copied version of your OS there are a number of issues that could arise depending how it was done.
  13. sarah89

    sarah89 Newcomer, in training Topic Starter

    i am able to boot into xp but its slow n crashes every 5 mins or so i have tried to format by right clickin on c: drive but wont let me says applications are being used but they arn't
  14. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Ok, go into BIOS and change the boot order back, I want you to boot off the hard drive, but right before windows starts to load tap f8 repeatedly. If it asks where to boot from select your hard drive then continue tapping f8 until a menu pops up.

    In the menu select Safe Mode and hit enter

    let me know if it speeds up in safe mode
  15. sarah89

    sarah89 Newcomer, in training Topic Starter

    i have again done this and no change in speed
  16. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    ok, well I don't think you want to format without having a bootable disk.

    Hit Ctrl+alt+del together and go to the performance tab.

    Is your CPU usage really high? Memory?
  17. sarah89

    sarah89 Newcomer, in training Topic Starter

    cpu usage is between 0%-4% and the PF usage is 291MB
  18. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    ok, this may take a while, but it will repair any errors on your hard disk and check for bad sectors. After this is complete see if your computer is preforming better and we should also consider checking for malware, unfortunately I don't think that your XP CD is bootable. If you have tried to let it restart a few times and still cant get it to load welcome screen.

    Chkdsk at the command prompt
    • Click Start and then Run or hold the windows key & R
    • In Open, type cmd, and then press ENTER
    • To repair errors, locate bad sectors, and recover readable information, at the command prompt, type chkdsk C: /r, and then press ENTER.
    [*]You should be prompted to restart, if not restart your computer.
  19. sarah89

    sarah89 Newcomer, in training Topic Starter

    dosnt work it says :

    Chkdsk cannot run because the volume is in use by another process
  20. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    It should say

    Chkdsk cannot run because the volume is in use by another process. Would you
    like to schedule this volume to be checked the next time the system
    restarts? (Y/N)

    you should hit Y, then hit Enter
  21. sarah89

    sarah89 Newcomer, in training Topic Starter

    n then restart it n then wat
  22. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    it will run autochk for you, scanning your hard drive for errors, if it can it will also repair those errors.

    It should tell us whether you have problems with your hard drive.

    I want to ask one more time what happened when you let the system restart after loading the keyboard layout, did it restart again at loading the keyboard layout?
  23. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    It really sounds like you need to run microsoft update as well.

    Go to www.update.microsoft.com and see what updates are missing.
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