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Freezing at Windows splash screen

By boy0ntherun
Feb 1, 2008
  1. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Remove all power source (the power lead)
    Hold in the power on button for 30 Secs (releasing all internal voltage)
    Plug the power cord back in
    Turn the computer back on

    This will save you waiting!
     
  2. boy0ntherun

    boy0ntherun TS Rookie Topic Starter Posts: 34

    Hey, some news. I tried doing the updating of the BIOS last night but the new flash updater kept getting timed out for some reason. So I uninstalled it, put my Motherboard CD in and copied another updater to the comp and tried to undate that again. This time it got timed out just trying to update it self.

    Oh, by the way, your trick of unplugging the cord and dropping the inner voltage worked! it booted up, so that is kinda neat.

    Anyways, this afternoon I was going to reformat the hard drive under a friends request, plus I wanted to try a couple of things out with the reformatting. Anyways, the screen went black at about 3% into the format. Think this says anything more about the problem?

    Thanks.
     
  3. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Hmm, maybe motherboard fault.

    You need to run more tests

    ie Memtest; your HardDrive (disk can be downloaded from manufactures site)

    When installing Windows are you fully removing the partition and everything ?
     
  4. boy0ntherun

    boy0ntherun TS Rookie Topic Starter Posts: 34

    Yup, I always go into recovery and reformat there then I delete the partition and install windows on [New Raw}. I've done memtest86 and it came back fine. I ran CHKDSK on the hard drive and it came back with 'some known errors' on the first scan but when I scanned it again no errors came up.
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Coming down to hardware (well already)

    Another harddrive, or data cable

    How's that computer shop option going?
     
  6. boy0ntherun

    boy0ntherun TS Rookie Topic Starter Posts: 34

    I am taking it into the shop tomorrow, they are not open sundays. I will report back with anything they find. Thanks again kimsland.
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    That's great news about the Motherboard replacement (message in pm)

    But is that a warranty job?

    By the way, whilst searching through the posts (trying to remember if this warranty)
    I noticed just about all your posts are thankfull and generally polite.

    So I must say thank-you to you for being so patient in all this.
    I hope it's all resolved for you, but as you said, you'll know in a weeks time.

    You can just reply here, then if you like. It'll be nice to hear good news (in anticipation)

    :)
     
  8. boy0ntherun

    boy0ntherun TS Rookie Topic Starter Posts: 34

    Yup, the motherboard and work time were all under warranty so it did not cost a penny.

    Still going to keep my eye on the computer, so yes in weeks time we shall see if the issue is resolved.

    Thanks all around, especially you kimsland, take care.
     
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