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Freezing Windows problem

By aggelos_artas
Jan 20, 2013
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  1. Hello there, I recently bought a new pc with windows 7 Ultimate. It closes and start itself while I am playing a game. Or it will freeze while installing a game or just no doing anything! please help me. contact with me at [email address deleted for safety]
    System information:
    amd phenom(tm)II X4 965 3.40GHz
    amd sapphire 7770 oc edition
    power 650W
    ram 2GB
    MSI 760M-P23
    Windows 7 Ultimate
    Not Overclocked.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Can you return the PC to the place you bought it, for repair or replacement under warranty?
     
  3. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

    I cant. If you help me to solve my problem I will realy presiate that :)
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Appreciate is the word... See if any minidumps are present by going to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click and send them to a compressed(zipped)folder. Upload the folder as a file here
     
  5. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

    Sorry but I couldn't find this folder. Any suggestions?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    What antivirus program do you have installed?
     
  7. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

    I don't have. I had avg but I deleted for trying if that was causing the problem.

    The pc freezed just a minite ago. I was playing minecraft the screen freezed and a weird sound started coming from the speaker something like voltage or something else but very weird. I had to press the restart button in order to unfreeze the pc. The only think that was open, it was only the minecraft and the graphics driver.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

  9. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

    Ok! I downloaded and I installed them. The antivirus didn't detected any virus and the free temp file cleaner deleted about 300 MB. But the problems still continuous . . .
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Are you overclocking the motherboard?
     
  11. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    What is the make and model of the hard drive and how old is it?
     
  13. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

    Its a Toshiba DT01ACA050 500GB HDD 3.5" (32MB Cache, 7200RPM, Sata 6Gb/s) and its about 1 month old by the time I bought it.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Do you have all the Windows 7 updates installed including all the optional updates?
     
  15. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

    Yes all of them. Maybe I should try to update my bios? I am not sure about this .. .
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Yes you could try that...
     
  17. aggelos_artas

    aggelos_artas TS Rookie Topic Starter

    I did it. Since I updated it looks fine! If the problem still continious I will send you a mesege ok?
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Okay, no problem:)
     


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