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Freezing Windows problem

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by aggelos_artas, Jan 20, 2013.

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  1. aggelos_artas Newcomer, in training

    Hello there, I recently bought a new pc with windows 7 Ultimate. It closes and start itself while I am playing a game. Or it will freeze while installing a game or just no doing anything! please help me. contact with me at [email address deleted for safety]
    System information:
    amd phenom(tm)II X4 965 3.40GHz
    amd sapphire 7770 oc edition
    power 650W
    ram 2GB
    MSI 760M-P23
    Windows 7 Ultimate
    Not Overclocked.
    aggelos_artas, Jan 20, 2013
    #1

  2. Tmagic650 TS Ambassador Posts: 18,994   +73

    Can you return the PC to the place you bought it, for repair or replacement under warranty?
    Tmagic650, Jan 21, 2013
    #2

  3. aggelos_artas Newcomer, in training

    I cant. If you help me to solve my problem I will realy presiate that :)
    aggelos_artas, Jan 21, 2013
    #3

  4. Tmagic650 TS Ambassador Posts: 18,994   +73

    Appreciate is the word... See if any minidumps are present by going to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click and send them to a compressed(zipped)folder. Upload the folder as a file here
    Tmagic650, Jan 21, 2013
    #4

  5. aggelos_artas Newcomer, in training

    Sorry but I couldn't find this folder. Any suggestions?
    aggelos_artas, Jan 21, 2013
    #5

  6. Tmagic650 TS Ambassador Posts: 18,994   +73

    What antivirus program do you have installed?
    Tmagic650, Jan 21, 2013
    #6
     

  7. aggelos_artas Newcomer, in training

    I don't have. I had avg but I deleted for trying if that was causing the problem.

    The pc freezed just a minite ago. I was playing minecraft the screen freezed and a weird sound started coming from the speaker something like voltage or something else but very weird. I had to press the restart button in order to unfreeze the pc. The only think that was open, it was only the minecraft and the graphics driver.
    aggelos_artas, Jan 21, 2013
    #7

  8. Tmagic650 TS Ambassador Posts: 18,994   +73

    Tmagic650, Jan 21, 2013
    #8

  9. aggelos_artas Newcomer, in training

    Ok! I downloaded and I installed them. The antivirus didn't detected any virus and the free temp file cleaner deleted about 300 MB. But the problems still continuous . . .
    aggelos_artas, Jan 22, 2013
    #9

  10. Tmagic650 TS Ambassador Posts: 18,994   +73

    Are you overclocking the motherboard?
    Tmagic650, Jan 22, 2013
    #10

  11. aggelos_artas Newcomer, in training

    Nope
    aggelos_artas, Jan 22, 2013
    #11

  12. Tmagic650 TS Ambassador Posts: 18,994   +73

    What is the make and model of the hard drive and how old is it?
    Tmagic650, Jan 22, 2013
    #12

  13. aggelos_artas Newcomer, in training

    Its a Toshiba DT01ACA050 500GB HDD 3.5" (32MB Cache, 7200RPM, Sata 6Gb/s) and its about 1 month old by the time I bought it.
    aggelos_artas, Jan 22, 2013
    #13

  14. Tmagic650 TS Ambassador Posts: 18,994   +73

    Do you have all the Windows 7 updates installed including all the optional updates?
    Tmagic650, Jan 22, 2013
    #14

  15. aggelos_artas Newcomer, in training

    Yes all of them. Maybe I should try to update my bios? I am not sure about this .. .
    aggelos_artas, Jan 22, 2013
    #15

  16. Tmagic650 TS Ambassador Posts: 18,994   +73

    Yes you could try that...
    Tmagic650, Jan 22, 2013
    #16

  17. aggelos_artas Newcomer, in training

    I did it. Since I updated it looks fine! If the problem still continious I will send you a mesege ok?
    aggelos_artas, Jan 22, 2013
    #17

  18. Tmagic650 TS Ambassador Posts: 18,994   +73

    Okay, no problem:)
    Tmagic650, Jan 22, 2013
    #18

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