Hello Guys i have located the minidump in windows 7 x64 but i am unable to read it by windbg. It alert "This processor type does not support the installation package" instead. please help how to read or some translate it for me or tell me any tool that allows to see whats written in the .Event manager giving this BCCode: 4e BCP1: 0000000000000099 BCP2: 0000000000118912 BCP3: 0000000000000000 BCP4: 0000000000118792 the BCP1 is always appers to be 0000000000000099. the BCP3 is always appers to be 0000000000000000. Blue screen always apears after my openning ex/ie browser, copy files, and some simple actions. Thank you.