Frenquency Blue Screen ,BC:4e bcp1:99 bcp3:00 .dmp attached

By kiane
Sep 30, 2011
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  1. Hello Guys
    i have located the minidump in windows 7 x64 but i am unable to read it by windbg. It alert "This processor type does not support the installation package" instead. please help how to read or some translate it for me or tell me any tool that allows to see whats written in the .Event manager giving this

    BCCode: 4e
    BCP1: 0000000000000099
    BCP2: 0000000000118912
    BCP3: 0000000000000000
    BCP4: 0000000000118792

    the BCP1 is always appers to be 0000000000000099.
    the BCP3 is always appers to be 0000000000000000.

    Blue screen always apears after my openning ex/ie browser, copy files, and some simple actions.
    Thank you.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0x4E: PFN_LIST_CORRUPT - this is the strongest error code we have for corrupted memory.

    Therefore we advise you to run Memtest on your RAM.

    1. Go to and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.

    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes (not hours; this test is not measured by hours); the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.

    * Get back to us with the results.

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