Frequent restart problem with Windows 2003 Server

By gulci2000
Jan 19, 2010
  1. Hi,

    I've a problem with Windows 2003 Server (SP2) installed on HP ProLiant DL380.

    The server does reboot randomly and the Error message is the following:
    blue screen trap bugcheck 0x0000008e (0xc000001d, 0xe098e971, 0xf534f158, 0x00000000).

    Thanks in advance
  2. Aximilator

    Aximilator TS Rookie Posts: 63

    hey update you bios/firmware
  3. Archean

    Archean TechSpot Paladin Posts: 5,681   +86

    Can you please check your System logs through event viewer, and see what actually is happening along with the given Event ID #.
  4. Aximilator

    Aximilator TS Rookie Posts: 63

    yeah that would help us greatly.
  5. gulci2000

    gulci2000 TS Rookie Topic Starter

    Hi again,

    the Event ID is 1003
  6. yangly18

    yangly18 TS Rookie Posts: 217

    I believe this is the problem you are having correct?

    It says to get the latest service pack for your system. Supposedly its Win32k.sys file that's making it restart so often.

    scratch that, you have the latest service pack....try a reinstall of it. I'll look further into this. HERE is the download for SP2
  7. Archean

    Archean TechSpot Paladin Posts: 5,681   +86

    Is this server is running in Physical Address Extension (PAE) mode?
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