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Fresh windows install no device drivers?

By jessiah24
Jun 18, 2008
  1. This is my first post ever so here goes I have just got a used gateway mt6840 laptop and every time I tried to start it I would get a black screen that says pre-boot eXecution environment (PXE) v2.1
    PXE-E61: media test failure, check cable
    PXE- MOF: Exiting PXE rom
    operating system not found

    so I thought I would start over and re-install the os so I put in the gateway vista home premium 32-bit operating system disc that came with the computer and it starts up and goes to a screen that says load driver select the driver to be installed there is nothing for me to choose at this point so I just hit enter and then it says no device drivers were found make sure that the installation media contains the correct drivers then click ok

    I even tried using a windows XP pro disk install making sure that the cd rom is first in the boot order and it just goes right to the same black screen as stated above any ideas at all would be great thanks
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  3. jessiah24

    jessiah24 TS Rookie Topic Starter

    thanks much I'll give it a shot
     
  4. jessiah24

    jessiah24 TS Rookie Topic Starter

    I can't seem to find where to turn off PXE in the bios:confused:
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    If the boot sequence is CD; HDD; Floppy;
    And it doesn't find any bootable device in any of them (ie corrupt HardDrive; or incorrect settings; or Sata HardDrive not found due to required drivers; or cabling issue)
    Then it will try to find the boot loader on the Network
    That may help
     
  6. jessiah24

    jessiah24 TS Rookie Topic Starter

    ok it looks like that's what is going on but do you think I could use this to my advantage maybe and if so do you know how? thanks
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Use what exactly?
     
  8. jessiah24

    jessiah24 TS Rookie Topic Starter

    the boot loader on the Network
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No, don't use that. It requires Dos drivers and proper connection of ethernet to a network boot drive. (way too hard!)

    You need to confirm that your CMOS sees the HardDrive (firstly)
    Then possibly repair Windows using a Windows boot CD
    Are the boot CDs now working?
     
  10. jessiah24

    jessiah24 TS Rookie Topic Starter

    CMOS does not see the HardDrive and when I use the Windows boot CD the screen only says (operating system not found) in top left
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Damn, I should have said load CMOS defaults (usually last screen in CMOS)

    Anyway, remove the HardDrive and re-insert it (usually one screw only)
    Sometimes they lose connection

    Actually whilst the HardDrive is out, remove the battery and power as well (actually visa-versa - remove all power first, then harddrive)

    Then hold down the ON button for 30 secs (dispersing ll internal voltage)
    Then put the HardDrive back
    Put the power pack back
    Turn on
     
     
  12. jessiah24

    jessiah24 TS Rookie Topic Starter

    tried but still no change. does god hate me?
     
  13. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    HardDrive failure
     
  14. jessiah24

    jessiah24 TS Rookie Topic Starter

    that sucks well thanks so much for all you help kimsland
     
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