I'm a computer savvy kid who fixes my friends' computers. 99% of the time I can google fix crap. Had to sign up here because you guys actually know what you are doing and fixed a particularly annoying redirect. I am hoping you can help me with this. Where to start... It is a hp laptop with win 7 home premium. I cannot install anything or run any programs besides internet explorer 64-bit. Tried to uninstall programs and I get windows installer service cannot be accessed. I right click desktop and hit personalize/screen resolution and get a server execution failed error.There are 2 windows updates, one for net framework and the other is win 7 service pack 1. I can only try to update through control panel and both fail. Error codes for the failures are FFFFFFFE and 80073712. I thought permissions were messed up and i try to change them, only to get access denied. Cannot go into safe mode because it BSOD everytime. When I try to install anything it goes as far as to ask for permission but promply disappears with no errors. I downloaded hijackthis with no luck. I downloaded the msi version and that actually goes into the installation but when asked for destination folder an error says: Installation directory must be on a local hard drive. Cannot complete the install. Not sure what to try. Sorry for the wall of text. Thank you in advance.