Full size laptop numpad issues on Vista

By jreddick
Feb 23, 2008
  1. So my laptop has this weird issue with the numpad. Sometimes this computer works totally normal like a standard keyboard. But other times, like now... It changes the keys for a 15.4" laptop's numpad:

    u = 4
    i = 5
    o = 6
    p = *
    j = 1
    k = 2
    l = 3
    ; = -
    m - 0
    / = +

    Now, this is a 17" computer, so it has the numpad and everything. It's an HP with Windows Vista Ultimate on it. Any help or suggestions would be great. :D
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Is this an external number pad?
  3. jreddick

    jreddick TS Rookie Topic Starter

    No, it's a 17" laptop. The numpad is built in.

    It looks like the attached picture.
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    have you tried updating the mouse touch pad and keyboard drivers from the HP support website. Also make sure you have installed all the Vista updates using Windows Update. There are some 60 Vista updates available now
  5. hadicurtay

    hadicurtay TS Rookie

    hello jreddick, ive got the same problem on my 17' hp laptop. have you found any solution to this problem yet? its quite annoying!
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    This question is for you too hadicurtay. Have you done this? If you don't answer questions, how do you expect us to help you with your problems?
  7. hadicurtay

    hadicurtay TS Rookie

    hey Tmagic650, yes i have updated the synaptics pointing device and keyboard drivers from hp's website. the other day i was on chat with hp support and he made me reinstall the drivers as well as do a firmware flash for the bios. finally he said the computer has to be taken to service station. i think its seriously a driver problem. i have all the vista updates installed too
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Did the number pad ever work or did this problem just pop up one day?
  9. hadicurtay

    hadicurtay TS Rookie

    the number pad worked before. but i believe its since i installed some new updated by microsoft that this issue has started occuring
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Can you do a system restore back to a time before you did the suspect updates? I wonder if jreddick had the same problem after installing updates?
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