My 8800Gtx crapped out so I called EVGA to get a replacement. After 20 tests, a stool sample and a promise to give up my first born child they agreed to replace my card. I shipped my card off to them and about 4 days later I get an email telling me that they will not replace the card because when they looked at my card it had a tiny(i mean tiny) chip at the very edge of the card. They said that this damage is a total loss to the card and they will not replace it. The chip touches nothing, not the circuitry at all and is so smal that you can barely see it. My wife unfortunately did not ensure the shipping of my card so Im **** out of luck. EVGA knew the card was bad, IE the RMA they gave me before i shipped it off. Anyone else have the crappy customer support from them or am I one of the goats running out to slaughter?