Games, directx, direct3D and video card

Right click on ATI Radeon 9550 > properties

what does it say for driver

When I install directx it doesn't let me...this pops up

"an internal system error occurred.
Please refer to DXerror.log and DirectX.log in your Windows folder to determine problem."


* that says

"This device is working properly.

If you are having problems with this device, click Troubleshoot to start the troubleshooter."

Under "driver" it says things and then it says "driver details" "update" "roll back" "uninstall"

click on the driver tab

Under "driver" it says things and then it says "driver details" "update" "roll back" "uninstall"

things is what im looking for

driver date
driver version

Driver Date: 9/28/07
Version: 8.421.0.0

thats the problem that is not the driver from my link, we didn't want windows to detect the hardware and use the driver that they think is best.

you have driver catalyst 7.11 which does not support AGP


it should be in a folder similar, maybe not exact to this C:\ATI\7-11_xp32_dd_ccc_wdm_enu_54440\7_11_xp32_dd_ccc_wdm_enu_54440.dll

I don't think its getting rid of the 7.11 one (which is the original one I had) and I don't know why...I deleted it from the list and I didn't install it after doing that.

Is it possible to get rid of it from the registry or something, so its gone and I can see thats its gone?

Am I looking for all the 7-11 folders and files to delete?

Go back to add/remove and use the uninstall utility

Follow the instructions from the beginning not leaving out any steps -> look for DOA again as well

I don't see DOA there. I'll go through all the steps again. Is that the only way to get rid of all the ATI stuff?

Thanks a lot for your help.

I've posted the only ways I know of to get rid of it, I'll look if they have a removal tool somewhere on their site

I don't know how to tell when I have gotten rid of it. I thought maybe going in the registry and deleting them there, but I'm not sure how to do that.

Basically when I get rid of ALL of it THEN I download the link, correct?

Yes, I thought I found a link to their removal tool but it said this

Unauthorized download

We're sorry, but this download request cannot be authorized.

and just so you know DAO doesn't have their logo

try to reboot then check add/remove

Should I follow this
http://www.tweakxp.com/article37536.aspx

I would just go to my computer> right click on C drive and hit search> then type in each one to find them and delete them

after that you may have to defrag the C drive to get them not to show on add/remove programs


Edit:
you can follow that guide and it will definitely work, but if you mess up you could ended up doing more harm then good.

kel i have to sleep, it was nice talking with you, but i have to be up for work in 5 hours.

If you can get the rest of those files removed then just follow my instructions and link to install the correct driver

if windows says it found new hardware always hit cancel then you pick the driver to install. After you have downloaded it will be in

C:\ATI\7-11_xp32_dd_ccc_wdm_enu_54440\'this is your driver'.exe

I could do it I think..but I don't know about this "You may want to reinstall your ATI MMC software and DVD software if you use them" what do they mean by that?

this is frustrating.

Thanks for the help.

Thats not my guide so I'm not sure what you they are talking about but I would skip the step for now and just try to get the correct drivers installed and get to where you are passing directX. We can keep that in mind in case something doesn't function correctly later