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Gateway laptop freezing on Windows welcome screen

By tkline24
Dec 19, 2011
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  1. My gateway laptop will not let me get past the windows xp welcome screen. It freezes right up and i cant get to the desktop.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Do you have a factory restore function as you first boot? Press F? for ?
     

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