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Gateway Laptop Needs Help

By Rustycoconutz
Dec 18, 2008
  1. My brother just recently gave me a Gateway Laptop, and it runs really slow. I did a disk defragment on it and then I tried to do a disc clean up and when I do that it just restarts. He has so many files under the disc clean up when it tries to clean it up it just restarts! I need help, I really want to clean up this computer. I would just reload Windows Xp on it, but I don't got the disk to do it. Can anyone Help me out there?
     
  2. noorman

    noorman TS Rookie Posts: 24

    .

    to enable you to see what 's going on, you need to disable the automatic reboot sequence.
    that 's to be found in My Computer - rightclick / Properties / Advanced TAB / Startup & Recovery panel / Settings button
    Then untick the box in front of "Automatically restart"

    Then try to recreate the problem; you 'll get a blue screen (BSOD) with some info in it.

    Please post what 's in the top part, some numbers and some text ( a few lines in total )


    .
     
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