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Gateway M-Series will not power on

By OCSS_Andrew
Dec 17, 2012
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  1. I just replaced the Motherboard today for a customer, it worked just great! I went into the bios and recalibrated the battery. Problem is that I think it burnt out the laptop because the laptop will not power on at all, just like before I replaced it.

    What I ment was that I think calibration caused the burn-out of the board
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Laptop motherboards can fail quickly. Was this a new or used board. I really doubt that a battery calibration would damage the motherboard. Have you tried starting the laptop with the battery out?
     
  3. OCSS_Andrew

    OCSS_Andrew TS Member Topic Starter Posts: 24

    Yes, and plugged the plugs in different outlets just to rule out the possibility. New board according to best rated ebay seller.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Did you properly install new thermal pads and paste to the CPU and video chip?
     
  5. OCSS_Andrew

    OCSS_Andrew TS Member Topic Starter Posts: 24

    Yes, I made sure I did do that. And it was just pea sized this time! :]
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Did you use any thermal pads? If laptop motherboards are going to fail, they usually do it fast. I always buy used tested motherboards from trusted sellers on EBay. Electronics likes to be burned-in over time, for reliability
     
  7. OCSS_Andrew

    OCSS_Andrew TS Member Topic Starter Posts: 24

    The CPU/GPU Heatsink/fan that came with the the computer came with those pads on it. I just applied some paste to ensure it from overheating. What do you mean by burnt in over time?
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    You used thermal paste on the pads? It will cause over-heating by acting to insulate the pad from the chips... By burning-in I mean the good used boards are more reliable that a new board is, because it has run for a good long time, seasoning the parts. I have installed used boards in all my laptop repairs over the last few years, with only 2 boards received DOA, no others have failed. Sounds like your board just failed for no real reason
     
  9. OCSS_Andrew

    OCSS_Andrew TS Member Topic Starter Posts: 24

    No no I didn't use paste with the thermal pads. I had put paste on the cpu since it didnt have a pad, the gpu had a pad and I had left it with no paste.
     
  10. OCSS_Andrew

    OCSS_Andrew TS Member Topic Starter Posts: 24

    I just think it was just a bad board they gave me. I mean it cant be a good board if it dies after 4 hours of use. im just glad I caught it before giving it to a customer to use.
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    Okay good... Yes those boards can fail that quick. I let my laptops run for 3 days before I give them back, if possible
     
     
  12. OCSS_Andrew

    OCSS_Andrew TS Member Topic Starter Posts: 24

    Unfortunately that's not possible given the time the customer expects it back and the time the bosses prefer to get things done in a timely manner.
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    I am the boss of my business :)
     
  14. OCSS_Andrew

    OCSS_Andrew TS Member Topic Starter Posts: 24

    Ha ha, well its different if your the boss of the business! I'm just a tech trying to get his first year under his belt in this field. Not to say I don't know what I'm doing but on the first year of being in it in a professional level.
     
  15. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,866   +165

    I have a few years on you:) I worked with my first computer in 1976. I was 26
     


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