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Geek Squad caught charging $580 for a loose IDE cable

Discussion in 'General Discussion' started by Rage_3K_Moiz, May 22, 2009.

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  1. Rage_3K_Moiz Sith Lord

    FOX 12 tested a couple of local PC repair shops in Oregon and found a Geek Squad store that told them it would cost $580 to fix the "problem", a loose IDE cable on one of the HDDs, and also recommended buying a new PC, stating that the "broken" one had a virus.

    Check out the full story here.
    Rage_3K_Moiz, May 22, 2009
    #1

  2. Spyder_1386 Newcomer, in training

    I pity customers who live by the saying "Ignorance is bliss" ....

    Spyder_1386 :)
    Spyder_1386, May 22, 2009
    #2

  3. fastco Newcomer, in training

    I have made very little money in my computer business because I refuse to cheat people who need their computers fixed. It is what it is. How can the technicians at Geek Squad that did this sleep at night?
    fastco, May 22, 2009
    #3

  4. Julio Franco TechSpot Editor

    Speaking of which, you could also buy an "ultra high quality" DVI cable for $120 at BestBuy or get a similar cable from Newegg for $15.
    Julio Franco, May 22, 2009
    #4

  5. FoReWoRd Newcomer, in training

    thats more than 2 HDMI cables lol
    FoReWoRd, May 22, 2009
    #5

  6. captaincranky TechSpot Addict

    I thought that universal PnP, in combination with modular construction was supposed to make the computer repair process transcend "foolproof", and culminate in "***** proof". How could we know?

    I always hold out for $12.00 or less and maybe even a rebate. And don't forget free shipping.
    captaincranky, May 22, 2009
    #6

  7. Julio Franco TechSpot Editor

    Oops that's what I meant, HDMI not DVI...
    Julio Franco, May 22, 2009
    #7

  8. FoReWoRd Newcomer, in training

    $15 thats cheap, here in the UK it is like £35
    FoReWoRd, May 23, 2009
    #8

  9. captaincranky TechSpot Addict

    captaincranky, May 23, 2009
    #9

  10. FoReWoRd Newcomer, in training

    FoReWoRd, May 24, 2009
    #10

  11. Rick TechSpot Staff

    Rick, Jul 24, 2009
    #11

  12. syde Newcomer, in training

    Is there really a difference between say the $15 HDMI cable and the "Monster" Cables that cost a lot?
    syde, Jul 24, 2009
    #12

  13. LNCPapa TS Special Forces

    I second the monoprice link - it's the best place to get cables.
    LNCPapa, Jul 24, 2009
    #13

  14. Rick TechSpot Staff

    I personally believe 99.999% oxygen-free 10-gauge gold plated performance stranded EM shielded magnetically aligned cables are nothing more than snake oil, espeically for your average person. Of course, I don't know about HDMI specifically, but considering they are digital... as long as the signal gets there.. you should be fine.

    Here's an interesting one: Do coat hangers sound as good as monster cables.
    Rick, Jul 24, 2009
    #14

  15. EXCellR8 TechSpot Chancellor

    Geek Squad FTL.
    EXCellR8, Jul 25, 2009
    #15

  16. red1776 Omnipotent Ruler of the Universe

    Now wheres that reciept?.....

    ROFLMAO! although i dont know why i am laughing, in the late 80's i was something of an audiophile, i invested some 15k into a Nakimichi system, with Altec Model 19 speakers. I bet I have $1000 in gold plated, oxygen free,shielded blah,blah,blah 'monster cables' out in the garage.......I guess I feel retroactively foolish :haha::eek:
    red1776, Jul 25, 2009
    #16

  17. JayJatt Newcomer, in training

    They always over charge
    JayJatt, Aug 7, 2009
    #17

  18. MCTaylor Newcomer, in training

    It's like anything (car repair, etc.) - if you are ignorant, there will always be someone who is more than willing to take advantage of you
    MCTaylor, Aug 7, 2009
    #18

  19. raybay TechSpot Addict

    We haven't seen that price from these corporat tesms, but commonly their billings in Southern Arizona start at $151 from the invoices we have seen... Of course, they had to drive 17 miles for the Show Up. $39 for a SATA cable that costs them $3.95... $89 for a $11 modem... $99 for a $22 optical drive. it goes on and on..
    This is embarrassing to the entire industry, and prevents people from getting anything repaired. They just move it to their garage.
    raybay, Aug 7, 2009
    #19
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