Hi there,
I've been directed to this forum after having some problems with my laptop.
Firstly, it just ran really slowly. Then, for no apparent reason, the screen kept turning off momentarily and I got an error message saying that the graphics driver(?) had stopped working but was recovered. If it wasn't recovered, I got a blue screen and it would restart (normally if I was lucky, otherwise, I had to do a few restarts).
My boyfriend had a look and seems to have resolved this issue but I won't hold my breath.
Now, I decided to do the 8 step removal steps but I cannot get Avast to run. When I open it, I get the message "The application has failed to start because it's side-by-side configuration is incorrect."
How can I fix this please?
Anyway, would someone who knows what they're talking about please tell me what all of these logs mean and what to do with them, if anything?
Thank you
MBAM log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5873
Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.7930.16406
24/02/2011 22:49:45
mbam-log-2011-02-24 (22-49-45).txt
Scan type: Quick scan
Objects scanned: 159185
Time elapsed: 4 minute(s), 49 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Gmer log:
GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-02-24 22:57:09
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3 Hitachi_HTS542512K9SA00 rev.BB2OC32P
Running: 7l2790kt.exe; Driver: C:\Users\Jenny\AppData\Local\Temp\fwryqpog.sys
---- System - GMER 1.0.15 ----
SSDT \SystemRoot\System32\Drivers\ShldDrv.SYS (PandaShield driver/Panda Software) ZwEnumerateKey [0x8D4B83B2]
SSDT \SystemRoot\System32\Drivers\ShldDrv.SYS (PandaShield driver/Panda Software) ZwEnumerateValueKey [0x8D4B858A]
---- Devices - GMER 1.0.15 ----
Device ShldDrv.SYS (PandaShield driver/Panda Software)
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
DDS log:
DDS (Ver_10-12-12.02) - NTFSx86
Run by Jenny at 22:59:34.63 on 24/02/2011
Internet Explorer: 9.0.7930.16406 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2046.1080 [GMT 0:00]
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\alg.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Jenny\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uSearch Bar = Preserve
uStart Page = hxxp://www.bbc.co.uk/news/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\spybot - search & destroy\SDHelper.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [fsm]
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Google Update] "c:\users\jenny\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SpybotSD TeaTimer] c:\spybot - search & destroy\TeaTimer.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)" -"http://www.miniclip.com/games/freestyle-snowboard/en/"
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\1.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TalkTalk] "c:\program files\talktalk\bin\sprtcmd.exe" /P TalkTalk
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles
mRun: [NokiaMusic FastStart] "c:\program files\nokia\nokia music\NokiaMusic.exe" /command:faststart
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
StartupFolder: c:\users\jenny\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\jenny\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\users\jenny\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\spybot - search & destroy\SDHelper.dll
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
================= FIREFOX ===================
FF - ProfilePath - c:\users\jenny\appdata\roaming\mozilla\firefox\profiles\xtkta6wk.default\
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\jenny\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
============= SERVICES / DRIVERS ===============
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-22 294608]
R1 ShldDrv;Panda File Shield Driver;c:\windows\system32\drivers\ShldDrv.sys [2009-10-2 26752]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-9-22 21504]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-22 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-22 51280]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-22 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\spybot - search & destroy\SDWinSec.exe [2011-1-23 1153368]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016]
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-22 40384]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-28 136176]
S2 PavProc;Panda Process Protection Driver;c:\windows\system32\drivers\PavProc.sys [2009-10-2 163856]
S2 PavPrSrv;Panda Process Protection Service;c:\program files\common files\panda software\pavshld\PavPrSrv.exe [2009-10-2 32768]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-1-10 102448]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-28 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
=============== Created Last 30 ================
2011-02-24 22:42:56 -------- d-----w- c:\users\jenny\appdata\roaming\Malwarebytes
2011-02-24 22:42:48 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-24 22:42:48 -------- d-----w- c:\progra~2\Malwarebytes
2011-02-24 22:42:44 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-24 22:42:44 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-24 16:11:17 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{9eaf84ad-7844-45c2-9726-cd13f0e80fd6}\mpengine.dll
2011-02-19 22:49:19 10467656 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2011-02-19 22:46:48 -------- d-----w- C:\NVIDIA
2011-02-09 01:10:05 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-09 01:10:04 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-08 23:49:27 2039808 ----a-w- c:\windows\system32\win32k.sys
2011-02-08 23:49:17 3602320 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-08 23:49:17 1205080 ----a-w- c:\windows\system32\ntdll.dll
2011-02-08 23:49:16 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-08 23:49:11 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-02-08 23:49:01 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-08 23:49:01 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-02-08 23:49:00 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-02-08 23:49:00 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-02-08 23:49:00 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-02-08 23:49:00 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-31 17:38:59 813568 ----a-w- c:\program files\internet explorer\iedvtool.dll
2011-01-31 17:38:59 339968 ----a-w- c:\program files\internet explorer\ielowutil.exe
2011-01-31 17:38:58 75264 ----a-w- c:\windows\system32\iesetup.dll
2011-01-31 17:38:58 195072 ----a-w- c:\program files\internet explorer\ieproxy.dll
2011-01-31 17:38:58 149504 ----a-w- c:\windows\system32\wextract.exe
2011-01-31 17:38:58 1122304 ----a-w- c:\windows\system32\wininet.dll
2011-01-31 17:35:26 -------- d-----w- c:\program files\Feedback Tool
==================== Find3M ====================
2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2011-01-13 08:47:35 38848 ----a-w- c:\windows\avastSS.scr
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49:23 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
============= FINISH: 23:00:46.11 ===============
I think that's it. Please ask if there's anything else.
Thanks in advance and sorry for the amount of writing!
Jenny
I've been directed to this forum after having some problems with my laptop.
Firstly, it just ran really slowly. Then, for no apparent reason, the screen kept turning off momentarily and I got an error message saying that the graphics driver(?) had stopped working but was recovered. If it wasn't recovered, I got a blue screen and it would restart (normally if I was lucky, otherwise, I had to do a few restarts).
My boyfriend had a look and seems to have resolved this issue but I won't hold my breath.
Now, I decided to do the 8 step removal steps but I cannot get Avast to run. When I open it, I get the message "The application has failed to start because it's side-by-side configuration is incorrect."
How can I fix this please?
Anyway, would someone who knows what they're talking about please tell me what all of these logs mean and what to do with them, if anything?
Thank you
MBAM log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5873
Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.7930.16406
24/02/2011 22:49:45
mbam-log-2011-02-24 (22-49-45).txt
Scan type: Quick scan
Objects scanned: 159185
Time elapsed: 4 minute(s), 49 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Gmer log:
GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-02-24 22:57:09
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3 Hitachi_HTS542512K9SA00 rev.BB2OC32P
Running: 7l2790kt.exe; Driver: C:\Users\Jenny\AppData\Local\Temp\fwryqpog.sys
---- System - GMER 1.0.15 ----
SSDT \SystemRoot\System32\Drivers\ShldDrv.SYS (PandaShield driver/Panda Software) ZwEnumerateKey [0x8D4B83B2]
SSDT \SystemRoot\System32\Drivers\ShldDrv.SYS (PandaShield driver/Panda Software) ZwEnumerateValueKey [0x8D4B858A]
---- Devices - GMER 1.0.15 ----
Device ShldDrv.SYS (PandaShield driver/Panda Software)
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
DDS log:
DDS (Ver_10-12-12.02) - NTFSx86
Run by Jenny at 22:59:34.63 on 24/02/2011
Internet Explorer: 9.0.7930.16406 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2046.1080 [GMT 0:00]
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\alg.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Jenny\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uSearch Bar = Preserve
uStart Page = hxxp://www.bbc.co.uk/news/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\spybot - search & destroy\SDHelper.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [fsm]
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Google Update] "c:\users\jenny\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SpybotSD TeaTimer] c:\spybot - search & destroy\TeaTimer.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)" -"http://www.miniclip.com/games/freestyle-snowboard/en/"
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\1.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TalkTalk] "c:\program files\talktalk\bin\sprtcmd.exe" /P TalkTalk
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles
mRun: [NokiaMusic FastStart] "c:\program files\nokia\nokia music\NokiaMusic.exe" /command:faststart
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
StartupFolder: c:\users\jenny\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\jenny\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\users\jenny\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\spybot - search & destroy\SDHelper.dll
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
================= FIREFOX ===================
FF - ProfilePath - c:\users\jenny\appdata\roaming\mozilla\firefox\profiles\xtkta6wk.default\
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\jenny\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
============= SERVICES / DRIVERS ===============
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-22 294608]
R1 ShldDrv;Panda File Shield Driver;c:\windows\system32\drivers\ShldDrv.sys [2009-10-2 26752]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-9-22 21504]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-22 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-22 51280]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-22 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\spybot - search & destroy\SDWinSec.exe [2011-1-23 1153368]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016]
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-22 40384]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-28 136176]
S2 PavProc;Panda Process Protection Driver;c:\windows\system32\drivers\PavProc.sys [2009-10-2 163856]
S2 PavPrSrv;Panda Process Protection Service;c:\program files\common files\panda software\pavshld\PavPrSrv.exe [2009-10-2 32768]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-1-10 102448]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-28 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
=============== Created Last 30 ================
2011-02-24 22:42:56 -------- d-----w- c:\users\jenny\appdata\roaming\Malwarebytes
2011-02-24 22:42:48 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-24 22:42:48 -------- d-----w- c:\progra~2\Malwarebytes
2011-02-24 22:42:44 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-24 22:42:44 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-24 16:11:17 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{9eaf84ad-7844-45c2-9726-cd13f0e80fd6}\mpengine.dll
2011-02-19 22:49:19 10467656 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2011-02-19 22:46:48 -------- d-----w- C:\NVIDIA
2011-02-09 01:10:05 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-09 01:10:04 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-08 23:49:27 2039808 ----a-w- c:\windows\system32\win32k.sys
2011-02-08 23:49:17 3602320 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-08 23:49:17 1205080 ----a-w- c:\windows\system32\ntdll.dll
2011-02-08 23:49:16 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-08 23:49:11 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-02-08 23:49:01 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-02-08 23:49:01 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-02-08 23:49:00 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-02-08 23:49:00 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-02-08 23:49:00 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-02-08 23:49:00 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-31 17:38:59 813568 ----a-w- c:\program files\internet explorer\iedvtool.dll
2011-01-31 17:38:59 339968 ----a-w- c:\program files\internet explorer\ielowutil.exe
2011-01-31 17:38:58 75264 ----a-w- c:\windows\system32\iesetup.dll
2011-01-31 17:38:58 195072 ----a-w- c:\program files\internet explorer\ieproxy.dll
2011-01-31 17:38:58 149504 ----a-w- c:\windows\system32\wextract.exe
2011-01-31 17:38:58 1122304 ----a-w- c:\windows\system32\wininet.dll
2011-01-31 17:35:26 -------- d-----w- c:\program files\Feedback Tool
==================== Find3M ====================
2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2011-01-13 08:47:35 38848 ----a-w- c:\windows\avastSS.scr
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49:23 1169408 ----a-w- c:\windows\system32\sdclt.exe
2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
============= FINISH: 23:00:46.11 ===============
I think that's it. Please ask if there's anything else.
Thanks in advance and sorry for the amount of writing!
Jenny