Both you and the title of this article has missed the point. He was without his Internet connection and the ISP did nothing to ensure that he could still access the internet. It is like your car being put in the shop for a period of time because of a part recall and the company either not giving you a replace vehicle to use, or giving you one that is simply inappropriate or incomplete to adhere to your needs and the very thing that you have paid for.
This ruling is for a single case and is not something that is to effect German lawmaking...
I didn't miss anything, but I fear you have.
Whether or not this case has a direct affect on German legislation at its conclusion is moot. This is what's known as a "test case". And it's testing to determine if you can float the concept past the judicial branch of a government that, "having internet access is a human right".
It's that same type of crap the RIAA / MPAA are reviled for. Every time some new format comes out, they try to re-legislate copyright law in a court, thereby short circuiting the painfully slow, and fantastically expensive process of buying off an entire congress.
These types of cases are "end around plays", attempting to force legislators to act in accordance with prior court decisions.
And if it weren't exactly that, than the plaintiff should have sued his mutt ISP and phone company, for breach of contract, punitive damages attendant to the breach, out of pocket expenses, and any collateral damages which this outage had caused him. But, the IPS would use, "unavoidable circumstances" as a defense, and most likely get the case kicked. So, enter the "human right" smoke and mirror show. Neither party is going to play fair when you come right down to it.. But, one thing is certain, future decisions will be swayed by citations of past decisions. The next case may very well be decided on the outcome of this one.
IE: The phone wasn't working, so the burglar alarm wasn't working. His house was broken into, and he lost $xxxx.xx in goods, possessions, and property damage because of it. That should have enough merit of its own as cause of action, not this f***ing "human rights" BS.
But you know, "human rights" is a real gray area. Personally, I don't believe there is such a thing. But now that you mention it, the U.S Constitution stipulates to certain human rights. That said, perhaps we should go masturbate in public on a crowded street corner. If we get locked up for it, I'm gonna go with a first Amendment defense. "I have the right to self expression", and the local authorities have abridged that right. Sounds silly right? Well then, don't tell us you have the right to nurse your child in public.
All of my silliness notwithstanding, in the US an individual actually does have "the right" to telephone service. As long as you pay your bill that is. However, that has already been extended to free cellular service for the needy. So, how far off is the "right to internet access"?
There are two sides to this story though, and these huge telecoms do need to be reminded big time, that they're still public utilities.