Getting a few different BSoD

By JayP316
Jan 20, 2009
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  1. Hi guys, I normally don't have to post anything because it's generally already available but so far I've not really seen anything that matches. I've recently updated to XP SP3 and got all the updates needed after to be able to play GTA IV, however when I'm playing after a while it crashes to a BSoD.
    Now this has been going on for 6 days but at first I had windows restart automatically so I didn't really record any details but from just a few tries today I've come across 3 different errors:
    0x00000024
    0x0000008E
    0xC0000005

    It does seem to be originated to GTA as I don't believe there's been one elsewhere and I know it's a very demanding game however my specs cover it.
    Now at first I was able to play GTA fine then they started to happen, first they happened quite infrequently but now I can probably play for around 5-10mins before I get one.
    If it is GTA, fair do's i'll just not play it or wait for some work around but if it's because of something else I'd really like to know.

    Tried Updating my drivers to no affect.

    I've attached the three .dmp files I had today, although they are the small ones. I'll change it to the full ones if need be.

    Thanks, JayP
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Uninstall
    Spyware Doctor
    Alcohol120 or Daemon Tools

    And probably your Antivirus if it's not Avira ;)

    Then have a look at:

    UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

    By the way, is "GTA IV" genuine? Because it aint looking good :dead:
  3. JayP316

    JayP316 Newcomer, in training Topic Starter

    Cheers for your fast reply. Yeah the GTA is genuine and alot of people have problems with it but I really want to finish the story. So with Spyware Doctor and Daemon, are these causing a problem 100% or are you giving me a possible solution?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I'd say you're likely Malware infected
    Also any high intense memory (or resident protection) programs could be causing it
    The above recommendations are likely around ~ 80% likely cause
  5. JayP316

    JayP316 Newcomer, in training Topic Starter

    Ok, going to uninstall and follow the link instructions. Cheers for the advice, stay tuned for outcomes (hopefully good ones).
  6. JayP316

    JayP316 Newcomer, in training Topic Starter

    Update 1:
    Well I'm still following the instructions, currently scanning with the Anti-spyware one but so far no threats found on the anti virus or anti-malware. It's not just GTA though, it seems to happen in most of my games, So i'm leaning towards thinking it's hardware specifically summat to do with the memory.

    Heres 2 WoW errors I got before a BSoD:
    This application has encountered a critical error:

    ERROR #132 (0x85100084) Fatal Exception
    Program: C:\Program Files\World of Warcraft\WoW.exe
    Exception: 0xC0000005 (ACCESS_VIOLATION) at 001B:007D7AD4

    The instruction at "0x007D7AD4" referenced memory at "0x00000000".
    The memory could not be "written".

    This application has encountered a critical error:

    ERROR #134 (0x85100086) Fatal Condition
    Program: C:\Program Files\World of Warcraft\WoW.exe

    Failed to read file World\Maps\Northrend\Northrend_34_24.adt.

    Debug Details:

    [2] err=0 text=SFileReadFile - World\Maps\Northrend\Northrend_34_24.adt - Data\patch.MPQ
    [1] err=0 text=ReadSectors/DecompressData failed
    [0] err=0 text=ReadSectors/DecompressData failed

    Going on past Malware and focusing on a hardware problem, how would I find out what it is? (Without buying new stuff)

    Edit: dump of one of the errors.
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  8. JayP316

    JayP316 Newcomer, in training Topic Starter

    Ok so it's going to take 4 hrs... urgh i'll do it when I get some sleep. But with the results, will it tell me if it's specially the RAM or the mobo etc.
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Although Memtest tests the Ram, there is a possibility under error, that it can be the Ram channels.

    Other than Ram, the only thing that concerns me is: nv4_disp.dll
    Which is to do with your Video Driver

    Also you did remove whatever Antivirus you were using and put Avira on (as stated earlier)?
    I'd hate to think that you have Norton going on or something :rolleyes:
  10. JayP316

    JayP316 Newcomer, in training Topic Starter

    Yeah, followed your instructions to the letter, Installed Avira and ZoneAlarm then moved on. Just finished all the other scans got the logs here.
    As for the video driver I updated them after I started getting the errors so hopefully there's nothing wrong there considering the prices atm.
  11. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    That's how long it took me ;)

    I'd run another HJT scan, and tick and fix the following
    Make sure your Internet Browser is closed before selecting fix all:
    There were a couple of issues as well:
    nTune - I'd say uninstall
    Kontiki\KHost.exe - I'd say definitely uninstall this filesharing program

    Restart
    And let me know ;)
     
  12. JayP316

    JayP316 Newcomer, in training Topic Starter

    Quick question before I do it, What is it going to do to them? is it going to delete all of them? I ask because there are certain things there I could do with keeping:

    Mouse and keyboard control.
    O4 - HKLM\..\Run: [razer] C:\Program Files\Razer\razerhid.exe
    O4 - HKLM\..\Run: [Diamondback] C:\Program Files\Razer\Diamondback
    3G\razerhid.exe
    O4 - HKLM\..\Run: [Lycosa] "C:\Program Files\Razer\Lycosa\razerhid.exe"

    Msnmsger.
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

    and I thought I needed O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

    Or will all these programs continue to work?
    Cheers for carrying on helping btw ;)
  13. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I answered in Red

  14. poz102

    poz102 Newcomer, in training

    My pc has recently been getting BSoD's aswell especially when i try to swap what game im playing or when ive already played a couple of games that time i booted

    Also im on xp sp3
  15. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  16. JayP316

    JayP316 Newcomer, in training Topic Starter

    Ok left the memtest over night and I don't think it looks too good, although I don't really know what I'm looking at.
    Time: 8hr 30mins
    Pass: 19
    Fail: 97536

    IntelCore2 2100Mhz
    L1 Cache 32K 29577MBs
    L2 Cache 2048K 13725MBs

    Memory 2048M 3111MBs

    Don't know if you want anything else than that, tell me if you do. I will probably be reverting back to SP2 today to see if problems still arise hopefully it's just driver issues.

    Edit: Done the Hijack, well I don't think it has had any affect but I get a BSoD as soon as the game starts now so something deteriorating.
    Btw this Uniblue RegistryBooster that on here, thought it was free :confused:
  17. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No



    Thanks for the update :grinthumb
  18. CCT

    CCT Newcomer, in training Posts: 3,556

    sptd.sys is part of Daemon Tools alright, BUT, it won't uninstall with the uninstall of Daemon Tools.

    I had a problem with that devil a couple years back. After the uninstall, look for sptd.sys and sptdxxxx.sys [xxxx being a number] and delete them.
  19. JayP316

    JayP316 Newcomer, in training Topic Starter

    Just got back from work, got anything else for me to do m8? Reset the cpu speed and multipliers, it's more stable but not fixed :(
  20. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    You might want to read what I said at the end of that Memtest guide
  21. JayP316

    JayP316 Newcomer, in training Topic Starter

    Well if I do, I may as well do the rest up and make sure everything sorted that way :D
    Anyway cheers for all your help, been greatly appreciated and informative.
    Cya around ;)
  22. JayP316

    JayP316 Newcomer, in training Topic Starter

    Update: Got my dad round, sorted the memory problem, slowed down the timing some sort of addressing issue. I'll replace the ram sum other time. Going to test GTA soon, think that may be a driver issue tho.

    EDIT: Only a memory issue it seems, will fix it eventually.
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