also @ TechSpot: Toshiba abandons netbook market in US, focuses on Ultrabooks instead

TechSpot

Getting blue screen and need help

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by sikk, Jul 16, 2009.

Thread Status:
Not open for further replies.
  1. sikk Newcomer, in training

    I have recently been getting a blue screen shutdown and its annoying. It got so bad to the point i reformatted my pc and its still doing it. This is the message I got after logging back on windows.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: fe
    BCP1: 00000006
    BCP2: 8642C008
    BCP3: 50456368
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini071609-01.dmp
    C:\Users\comp\AppData\Local\Temp\WER-39249-0.sysdata.xml
    C:\Users\comp\AppData\Local\Temp\WERD519.tmp.version.txt

    Can anyone please please help me fix this.
  2. snowchick7669 TechSpot Enthusiast

    Hi there,

    Can you please attach your minidump files so that someone can help you further. They should be located.

    Start > My Computer > Local Disk C: > Windows > Minidump

    Please attach 3-4 to your next post :)
  3. sikk Newcomer, in training

    I dont know how I try to zip it it says file not found or no read permissions
  4. snowchick7669 TechSpot Enthusiast

    No problem,

    Have looked up your error ID and found that the Blue screen is actually 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

    I'd suggest as a starting point to run memtest on your memory and rule out faulty system RAM. Here is a tutorial on using the program. Make sure it passes for a minimum of 7 passes, most people leave the scan running overnight to get the best results
  5. sikk Newcomer, in training

    I think i got it to load them
  6. snowchick7669 TechSpot Enthusiast

    Nothing in the zip file unfortunately

    See my previous post for now :)
  7. sikk Newcomer, in training

    ugh i hate computers
  8. snowchick7669 TechSpot Enthusiast

    Most people hate computers when they don't work

    Just keep persevering, now its our problem to diagnose it for you :D
  9. sikk Newcomer, in training

    ok i just did the vista memory thingy it said no errors were found
  10. snowchick7669 TechSpot Enthusiast

    The vista memory diagnostic is as comprehensive as memtest.

    I'd suggest running memtest on the system RAM before ruling it out
Thread Status:
Not open for further replies.