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Getting blue screen and need help

By sikk
Jul 16, 2009
  1. I have recently been getting a blue screen shutdown and its annoying. It got so bad to the point i reformatted my pc and its still doing it. This is the message I got after logging back on windows.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: fe
    BCP1: 00000006
    BCP2: 8642C008
    BCP3: 50456368
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini071609-01.dmp
    C:\Users\comp\AppData\Local\Temp\WER-39249-0.sysdata.xml
    C:\Users\comp\AppData\Local\Temp\WERD519.tmp.version.txt

    Can anyone please please help me fix this.
     
  2. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    Hi there,

    Can you please attach your minidump files so that someone can help you further. They should be located.

    Start > My Computer > Local Disk C: > Windows > Minidump

    Please attach 3-4 to your next post :)
     
  3. sikk

    sikk TS Rookie Topic Starter

    I dont know how I try to zip it it says file not found or no read permissions
     
  4. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    No problem,

    Have looked up your error ID and found that the Blue screen is actually 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

    I'd suggest as a starting point to run memtest on your memory and rule out faulty system RAM. Here is a tutorial on using the program. Make sure it passes for a minimum of 7 passes, most people leave the scan running overnight to get the best results
     
  5. sikk

    sikk TS Rookie Topic Starter

    I think i got it to load them
     
  6. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    Nothing in the zip file unfortunately

    See my previous post for now :)
     
  7. sikk

    sikk TS Rookie Topic Starter

    ugh i hate computers
     
  8. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    Most people hate computers when they don't work

    Just keep persevering, now its our problem to diagnose it for you :D
     
  9. sikk

    sikk TS Rookie Topic Starter

    ok i just did the vista memory thingy it said no errors were found
     
  10. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    The vista memory diagnostic is as comprehensive as memtest.

    I'd suggest running memtest on the system RAM before ruling it out
     
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