TechSpot

Getting BSODs after installing SP2/3 (XP)

By Nolat
Jul 26, 2008
  1. Hi, after installing SP2 (or SP3) on this computer (Windows XP) it ends up getting a BSOD during startup, and I have to go to safe mode to uninstall the service pack.

    My BSOD error message is:
    0x0000007e (0xC0000005, 0x00000000, 0xF79F70C0, 0xF79F6DBC)

    I've googled this and looked it up at the website in the sticky, and I've done some of the procedures I've found:

    -I have defragged
    -Scanned for viruses/malware/adware
    -Ran Chkdsk
    -Installed the WindowsXP-KB900485-v2-x86-ENU.exe fix
    -and I don't have a Creative Labs Soundblaster 16 Joystick

    Here are my events:

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 7/26/2008
    Time: 12:32:36 AM
    User: N/A
    Computer: AMD3200
    Description:
    The following boot-start or system-start driver(s) failed to load:
    AFD
    Fips
    IPSec
    MRxSmb
    NetBIOS
    NetBT
    Processor
    RasAcd
    Rdbss
    SCDEmu
    Tcpip

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 7/26/2008
    Time: 12:32:36 AM
    User: N/A
    Computer: AMD3200
    Description:
    The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
    A device attached to the system is not functioning.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 7/26/2008
    Time: 12:32:36 AM
    User: N/A
    Computer: AMD3200
    Description:
    The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error:
    A device attached to the system is not functioning.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 7/26/2008
    Time: 12:32:36 AM
    User: N/A
    Computer: AMD3200
    Description:
    The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
    A device attached to the system is not functioning.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 7/26/2008
    Time: 12:32:36 AM
    User: N/A
    Computer: AMD3200
    Description:
    The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:
    A device attached to the system is not functioning.

    I imagine one of my drivers is at fault, but I don't know how to check them and see if they are.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Please check c:\windows\minidump for a minidump file, and attach it to a new reply.

    Note: When replying you'll notice a small toolbar with an attach symbol [​IMG] to do this.

    Also if you're quick I'll check it, because signing off soon
     
  3. Nolat

    Nolat TS Rookie Topic Starter

    I only have three minidumps, and the latest one is dated 7/1/2008.
     
  4. Nolat

    Nolat TS Rookie Topic Starter

    And I do have minidumps enabled.

    I'm not sure why they're not appearing.
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes I'm still here

    Sometimes the computer will crash before a MiniDump is created

    Anyway, update all your drivers
    Remove any not requires hardware
    Run Memtest for at least 7 passes (approx 4 hrs test)
     
  6. Nolat

    Nolat TS Rookie Topic Starter

    I've been updating my drivers through the Windows Device Manager. That should be fine, right?
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Nope

    You must use the computer's manufacture support page (or motherboard manufacture if it's been put together on PCs)

    The device Manager update is just the MS signed ok updates from MS custom Windows Update page. Not enough!
     
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