Getting system freeze then BSOD while gaming, browsing

moe1990 · May 7, 2011

Hello there , thank you Techspot for the help you giving to people

I am having troubles with my M15X AW , the problem is I keep getting freezes while gaming or even while brwosing I have 3 dmps so far , I hope you can help me

thanks in advance . (dmps are attached in a zip file cause of the space it takes)

Mark56 · May 8, 2011

You have bug check error 101 on all three dump files. This is very rare and points to one core of your CPU stopping, the reasons for this are varied. First run this stress test on your CPU to see if there is any instability.

http://files.extremeoverclocking.com/file.php?f=103

If you are overclocking the CPU or the RAM put it back to default settings, even if you have not overclocked check the voltage settings for them both in your Bios. You will need to look up the specified voltages on the manufacturers site.

Downlaod and run this software setting it up to display the core temperatures in your taskbar and see what the temps are during gaming.

http://www.alcpu.com/CoreTemp/

Run this free software to scan for Malware, download, install it and let it update before doing a full system scan.

http://www.malwarebytes.org/mbam.php

Follow this guide to run driver verifier.

For windows XP - Click on Start and then Run. Type verifier into the box and hit the Enter key.
For Vista and Windows 7 - Click on Start and type verifier into the search box then click on verifier in the list that pops up.

Driver Verifier Manager will open.

Select the first choice "Create Standard Settings" and click on the "Next" button.

Now select "Automatically select all drivers installed on this computer" and click on the "Finish" button.

A box will appear asking you to restart the PC for the changes to take effect. Click on "OK" and reboot the PC.

To stop Auto reboot so you can read the error message do this for Windows XP:
Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Startup and Recovery.
Under System Failure, uncheck the "Automatically restart" check box.

And do this in Windows 7 and Vista:
Click Start, select 'Control Panel' select 'System' in the left pane select 'Advanced System Settings' in the box select the 'Advanced' tab then under 'Startup and Recovery' select 'Settings.' In the box under 'System Failure' uncheck 'Automatically Restart'.

If the PC reboots normally then there is no problem with any of the drivers. If you get a blue screen straight away it will name the faulty driver. If you are absolutley certain that the named driver is OK then make a note of it.

You will then have to go back into the Verifier and instead of selecting all drivers select "Select drivers from a list". Click on "Next" and the list of drivers will appear. Select them all apart from the one you know to be OK. Click on "Finish" and reboot.

Once you have identified the faulty driver or confirmed that there are none go back to the first page of the Driver Verifier Manager and select "Delete Existing Settings" and click on "Finish"

Let us know the results of these routines.

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Getting system freeze then BSOD while gaming, browsing

moe1990 Newcomer, in training

Attached Files:

Dmps.zip

Mark56 TechSpot Paladin Posts: 2,270

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